Ratings based on 478 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Hotel Manager, Hotel Management
Dear Mariana,Thank you for sharing your fantastic experience with us! Your perfect-star rating reassures us that we are on the right path in delivering top-tier service. We’re thrilled to have made your stay special, and we look forward to seeing you again soon!Sincerely, Hotel Manager
by A verified traveler from Marion
Posted 19 Nov 2024
This hotel has been updated, from lobby to rooms. It’s a safe area, and the rooms are clean and spacious.
Comment from Hotel Management
20 Nov 2024 by Hotel Manager, Hotel Management
Dear Sharon B,Thank you for your great review! We're thrilled to hear you enjoyed the updates throughout the hotel, from the lobby to the rooms. Safety and cleanliness are top priorities for us, and we're glad you found the rooms spacious and comfortable. We truly appreciate your feedback and hope to welcome you back for another enjoyable stay soon!Sincerely, Hotel Manager
by A verified traveler
Posted 16 Nov 2024
Very good staff
Comment from Hotel Management
16 Nov 2024 by Hotel Manager, Hotel Management
Dear Michael,Thank you for your kind words! We're thrilled to hear that you found our staff to be very good. Our team works hard to provide exceptional service, and it's rewarding to know their efforts made a positive impact on your stay. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 3 Nov 2024
The staff was very accommodating, room was clean and breakfast was good.
Comment from Hotel Management
4 Nov 2024 by Hotel Manager, Hotel Management
Dear Sandra,Thank you for your feedback! We're delighted to hear that our staff was accommodating, your room was clean, and you enjoyed the breakfast. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to welcoming you back for another great stay!Sincerely, Hotel Manager
by A verified traveler
Posted 3 Nov 2024
Efficient, comfortable and good breakfast.
Comment from Hotel Management
4 Nov 2024 by Hotel Manager, Hotel Management
Dear Jean,Thank you for your wonderful review! We’re delighted to hear that you found your stay efficient and comfortable, and that you enjoyed our breakfast offerings. Providing a great start to your day is important to us, and it’s fantastic to know we hit the mark! Your feedback inspires our team to keep delivering excellent service. We look forward to welcoming you back for another exceptional experience soon! Safe travels!Sincerely, Hotel Manager
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Hotel Manager, Hotel Management
Dear ANA,Thank you for your rating of 4/5! We're glad to hear that you had a positive experience overall. Your feedback is important to us, and we would love to know what aspects you enjoyed and if there are any areas where you think we could improve. We’re committed to enhancing our services, and your insights can help us achieve that. We hope to welcome you back soon for an even better experience!Sincerely, Hotel Manager
by A verified traveler
Posted 8 Oct 2024
What I liked about this facility was that it was ver easy parking and was able to get to my vehicle fast.
Comment from Hotel Management
8 Oct 2024 by Hotel Manager, Hotel Management
Dear Jorge,Thank you for your feedback! We’re glad to hear that you appreciated the easy parking and quick access to your vehicle. Your convenience is important to us, and we strive to make every aspect of your stay enjoyable. We look forward to welcoming you back for another pleasant experience!Sincerely, Hotel Manager
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
8 Oct 2024 by Hotel Manager, Hotel Management
Dear Joseph,Thank you for your honest feedback and for rating us 3 out of 5. We appreciate your insights, as they help us improve our services. We strive to provide a better experience for all our guests, and we would love to know more about what we can do to enhance your stay in the future. Please feel free to reach out with any specific suggestions. We hope to have the opportunity to welcome you back!Sincerely, Hotel Manager
by A verified traveler from Foster City
Posted 6 Oct 2024
Absolutely immaculate everywhere, lobby, breakfast area, room, halls and especially the bathroom. The bedding was tops in every way.
Eric at the front desk on arrival was amiable and helpful.
This is a very well managed property.
Comment from Hotel Management
8 Oct 2024 by Hotel Manager, Hotel Management
Dear Walter,Thank you for your wonderful feedback! We’re thrilled to hear that you found the property immaculate and that the bedding met your expectations. Eric will be delighted to know that you appreciated his friendly and helpful service. Your kind words about our management are greatly appreciated, and we’re committed to maintaining high standards for all our guests. We look forward to welcoming you back for another exceptional stay!Sincerely, Hotel Manager
by A verified traveler
Posted 17 Sep 2024
My room needed some repairs.
Comment from Hotel Management
18 Sep 2024 by Hotel Manager, Hotel Management
Dear Matt,Thank you for your feedback. I apologize for the repairs needed in your room. Your comments are important to us, and we will address these issues promptly to ensure a better experience for our guests. We appreciate your input and hope to welcome you back for a more comfortable stay in the future.Sincerely, Hotel Manager
