Ratings based on 94 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Sep 2024
by A verified traveler from Charlottesville
Posted 20 Jul 2024
Ac off on arrival
by A verified traveler
Posted 22 Jun 2024
Check-in was easy. Desk clerk was friendly and helpful. Hotel was easy to find and easy to park. Nothing fancy, but it was clean, quiet, and safe.
Comment from Hotel Management
15 Jul 2024 by WBINNGM, Hotel Management
Dear Dave,We appreciate you feedback and hope to see you in near future.
by A verified traveler
Posted 31 Dec 2023
Room was clean, everything worked, comfortable beds. Close to a highway so it was noisy
Comment from Hotel Management
8 Feb 2024 by WBINNGM, Hotel Management
We appreciate your feedback. We hope to see you soon in the future.
by A verified traveler
Posted 6 Nov 2023
Very dated. Wi-Fi was extremely slow. Paper mill town with many chemical smells. Comfortable bed and great hot water. No hair dryer in rooms.
Comment from Hotel Management
6 Nov 2023 by WBINNGM, Hotel Management
Dear Terry,We appreciate you staying with us over the weekend. We apologize for the inconvenience you experienced with Wi-Fi and Hair dryer. We hope to see you soon if you are ever back in the area.
by A verified traveler
Posted 29 Oct 2023
Comment from Hotel Management
6 Nov 2023 by WBINNGM, Hotel Management
We appreciate your feedback.
by A verified traveler
Posted 14 Oct 2023
No extra toilet paper in bathroom. Only a half roll.
Comment from Hotel Management
15 Oct 2023 by WBINNGM, Hotel Management
We appreciate you staying with us. We apologize for the inconvenience and will address it moving forward.
by A verified traveler
Posted 8 Oct 2023
Comment from Hotel Management
6 Nov 2023 by WBINNGM, Hotel Management
We appreciate you staying with us and hope to see you soon.
by A verified traveler
Colonial Downs trip
Posted 15 Aug 2023 on HotelsI stayed here because i was going to the big races at Colonial Downs. I needed a place to crash for 2 days, so i didn't need anything fancy. Great rate for what i needed
Comment from Hotel Management
15 Aug 2023 by WBINNGM, Hotel Management
Hello David, It’s wonderful to hear that the hotel met your needs perfectly during your visit to Colonial Downs for the races. We hope to see you soon.
by A verified traveler
Posted 18 Jul 2023
We were surprised at no Iron or hair drier
Comment from Hotel Management
18 Jul 2023 by WBINNGM, Hotel Management
Thank you for staying at the Washington Burgess Inn. We appreciate your feedback. Iron and hair dryer are available in office on request. We apologize if we missed in communicating that to you.
