Ratings based on 467 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
This hotel was ideal for my 5 day stay in West Plains, MO. I was there on business which required getting up early every day and I had absolutely no problems sleeping! Hotel was very quiet in the evening and beds were very comfortable. The hotel is situated up on a hill by itself, so it feels comfortably secluded, but it is within an easy 5-10 minute drive of WalMart and several eating establishments. All the hotel staff was very kind, helpful and professional. I'd definitely recommend the hotel. The only note of caution is when I went out to my rental car one morning, there was very obvious palm and finger prints where someone had peered into the rear window to see if there was anything worth breaking in over. I empty my vehicles at night, so it wasn't an issue, but just something to be aware of. Don't think it's any fault of the hotel, which is in a good part of town and well lit. Hotel parking lots are just frequent targets for vehicle theft.
Comment from Hotel Management
25 Nov 2024 by Hampton, Hotel Management
Thank you so much for your kind feedback!
by A verified traveler
Posted 17 Nov 2024
Staff and cleanliness very good.
Comment from Hotel Management
19 Nov 2024 by Hampton, Hotel Management
Thank you so much Carol for your kind feedback! That means so much!
by A verified traveler
Posted 15 Nov 2024
Only one suggestion. The access from hwy 63, going west, there is no access in front of hotel. The access is about 1/4 mile before hotel and there is no sign for the hotel. Poor planning! Hotel is excellent if you can find it!!!
Comment from Hotel Management
15 Nov 2024 by Hampton, Hotel Management
Thank you for your feedback! We have tried many times to get access from HWY 63. They will not allow it. Google should bring you right to us. You can access HWY 63 going out of the Hotel. We hope to see you again soon!
by A verified traveler
Posted 15 Nov 2024
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Comment from Hotel Management
15 Nov 2024 by Hampton, Hotel Management
Thank you so much for your kind feedback!!!
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Hampton, Hotel Management
Thank you so much for your kind feedback!
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Hampton, Hotel Management
Thank you for staying with us! We hope your next stay will be 5/5!! Please let us know the cause of the 4/5. We apologize that your stay was not great. Have a great day!
by A verified traveler
Posted 6 Oct 2024
Extremely nice room and surrounding area. Friendly staff. When visiting don’t miss going to Hibbys for dinner!
Comment from Hotel Management
7 Oct 2024 by Hampton, Hotel Management
Thank you so much Vickie for your kind feedback!!
by A verified traveler
Posted 6 Oct 2024
Clean, quiet, comfortable.
Comment from Hotel Management
7 Oct 2024 by Hampton, Hotel Management
Thank you so much for your kind feedback!
by A verified traveler
Posted 5 Oct 2024
Very nice place!
Comment from Hotel Management
7 Oct 2024 by Hampton, Hotel Management
Thank you so much for your kind feedback!
by A verified traveler
Posted 4 Oct 2024
AC was a chore to work. Thermostat stayed lit up all night
Comment from Hotel Management
7 Oct 2024 by Hampton, Hotel Management
We are sorry that you had an issue with working the a/c. If you would have let us know, we would have came to help. The thermostat is light up on all units. We cannot help that. sorry!
