Ratings based on 753 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Close to Kings Park and City
by A verified traveler
Posted 14 Nov 2024
Nice location and international staff.
by A verified traveler
Posted 2 Nov 2024
It was great stay
Comment from Hotel Management
2 Nov 2024 by Rowen, Hotel Management
Thank you for your positive feedback! We’re thrilled to hear that you had a great stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back on your next visit!Best regards,Rowen Raj
by A verified traveler
Posted 24 Oct 2024
The main problem was the parking to expensive if you could find a space the evening was just as bad and that is without having to pay
by A verified traveler
Posted 20 Oct 2024
by A verified traveler
Posted 15 Oct 2024
Our stay was very nice, the room was tidy but a bit dusty on the black surfaces / bathroom.
Room was very nice and the bed was comfortable.
Coffee machine would not work but was ok as had own coffee sachets.
Room needs a bin in the main area as bathroom bin is too small for general trash.
Tv easy to use but only basic channels.
Close to kings park so that was lovely, managed to see the light show there, 20 min walk from hotel so very convenient for park visits.
Common area of hotel was nice and quiet throughout our whole stay.
1 star removed because of what’s stated above.
Overall our stay was good.
by A verified traveler from Thornleigh
Posted 9 Oct 2024
near to kings park. The room is too small and toilet seat is low, because bathroom is small.
Comment from Hotel Management
20 Nov 2024 by Shathiesh, Hotel Management
Dear Ronald,Thank you for your feedback. We're glad you appreciated our convenient location near Kings Park. We understand the room and bathroom size may not have met your expectations and will take your comments into consideration for future improvements. We hope to have the chance to welcome you again!
by A verified traveler from Sydney
Posted 1 Oct 2024
The hotel offers great service, a stunning lobby, and a welcoming atmosphere. It’s in a good location, and the price is reasonable. However, the rooms are VERY small, and if you don’t opt for the city or park view, the lack of natural light and space makes the room feel like your are staying in a dungeon.
Comment from Hotel Management
20 Nov 2024 by Shathiesh, Hotel Management
Dear Carmit,Thank you for your feedback! We're thrilled you enjoyed our service, lobby, and atmosphere, as well as our convenient location and value. We understand room size and natural light can impact your stay, and we’re sorry if this fell short of expectations. For your next visit, we recommend our city or park view rooms for a brighter, more open experience. We’d love to welcome you back.
by A verified traveler
Posted 29 Sep 2024
Loved our one night stay here, we were able to check in early, the receptionists were great, very polite with smiley happy faces, even asked us if we needed an umbrella when we left the hotel yesterday, it was appreciated as it was raining a little. We will be back. ❤️
Comment from Hotel Management
19 Nov 2024 by Shathiesh, Hotel Management
Dear Margaret,Thank you for your wonderful feedback! I’m delighted to hear you enjoyed your stay and that our team made you feel welcome. It’s great to know the little touches, like offering an umbrella, made a difference.We look forward to welcoming you back for another stay soon!
by A verified traveler
Posted 28 Sep 2024
Loved our stay!! Close the everything’, rooms clean with comfy bed and the food in the restaurant was amazing too!
Comment from Hotel Management
19 Nov 2024 by Shathiesh, Hotel Management
Dear Cameron,We’re thrilled to hear you loved your stay! It’s fantastic to know you enjoyed our convenient location, clean and comfy rooms, and the amazing food in our restaurant. Your kind words mean so much to our team!We’d love to welcome you back for another great stay soon.
