Ratings based on 11 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Noise from highway nearby and local construction did not make for an enjoyable experience while lounging outside
by A verified traveler
Posted 10 Nov 2024
Great location. Easy walk to shopping, restaurants, night life.
Comment from Hotel Management
11 Nov 2024 by director of front office, Hotel Management
Dear Kim, Thank you for choosing West Palm Beach Marriott and for sharing your perfect rating! We're thrilled that you enjoyed our close proximity to a variety of shopping and dining options. Our team loves to see our guests making the most of what West Palm Beach has to offer, and it sounds like you did just that. Looking forward to your next visit when you can explore even more of our great city! Warm Regards, Jeffrey Tenner, Director of Front Office
by A verified traveler
Posted 6 Nov 2024
by A verified traveler
Posted 4 Nov 2024
Awful stay had to checkout the first night there so noisy and rude staff
Comment from Hotel Management
7 Nov 2024 by director of front office, Hotel Management
Dear Chelsea, We are truly disappointed to learn you had to leave us earlier than expected and for the behavior our associates may have shown you. We also regret the noise concerns you experienced during your visit and apologize for the inconvenience this caused. We will address your comments appropriately. We value your business, and we hope you will give us another opportunity to regain your trust the next time you are in the area. Warm Regards, Jeffrey Tenner, Director of Front Office
by A verified traveler
Posted 23 Oct 2024
Safe, lovely, and quiet! Clean and orderly
Comment from Hotel Management
24 Oct 2024 by director of front office, Hotel Management
Dear Duy, We are very pleased to read about your excellent stay at West Palm Beach Marriott. We agree that our rooms are a great choice, especially if you are looking for a peaceful, relaxing atmosphere. We sincerely appreciate your feedback and look forward to your next visit! Warm Regards, Jeffrey Tenner, Director of Front Office
by A verified traveler
Posted 11 Sep 2024 on Hotels
the ac didn’t work at all in the elevator and room didn’t get cold
by A verified traveler
Posted 7 Sep 2024
Great people working at the front desk, yummy food at the restaurant
by A verified traveler
Posted 6 Sep 2024 on Hotels
The first room we stayed in had a malfunctioning fire alarm speaker that ticked incessantly. The second room they moved us to was dirty had mold and smelled like a basement. I would not recommend staying here.
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
4 Sep 2024 by Director of Front Office, Hotel Management
Dear Melinda, We are dedicated to providing a relaxed and comfortable atmosphere for all our guests; therefore, we love that you had an enjoyable stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon. Thank you for choosing West Palm Beach Marriott.Warm Regards,Jeffrey TennerDirector of Front Office
by A verified traveler
Posted 1 Jan 2025
Classic functional hotel, a bit worn out. Very good pool. Paying for wifi and parking (in such a place) in 2025 is frankly hard to accept
