Ratings based on 329 Verified Reviews
3.1 Room cleanliness
3.3 Service & staff
2.6 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jan 2025
It is a disaster! Checking in is chaotic! Lady “in charge” talking incessantly, doing very little! Telling everyone how they’re wrong! Chatting with 3 different people not at the desk while “checking in” a 4th person!?!?
No bed covering, just a sheet! Towels that resemble cheesecloth! They’re always “sold out” where is the $$$ the place is hideous! Your clothes reek when you leave! Outside is as bad as inside! Disaster
by A verified traveler
Posted 15 Jan 2025
First, had to wait on desk clerk to show up, then had to put up a $100 deposit that doesn’t get refunded until 3-5 business days. Then the room door was hard to lock AND NO toilet paper. Also found a roach in bathroom!
Comment from Hotel Management
16 Jan 2025 by Nancy Y., Hotel Management
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
by A verified traveler
Posted 15 Jan 2025
I liked everything in the studio but the only thing I called to clean my room and no one comes
Comment from Hotel Management
16 Jan 2025 by Nancy Y., Hotel Management
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
by A verified traveler
Posted 12 Jan 2025
dirty rooms, terrible service, I do not recommend
Comment from Hotel Management
13 Jan 2025 by Brand Experience Team, Hotel Management
Hi Radek,We apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust. Maz K.#Team6
by A verified traveler
Posted 9 Jan 2025
Comment from Hotel Management
10 Jan 2025 by Brand Experience Team, Hotel Management
Hi Brian, Thank you for the 5-star rating! Natalie #Team6
by A verified traveler
Posted 8 Jan 2025
The front desk were very helpful and courtesy have no complaints
Comment from Hotel Management
9 Jan 2025 by Brand Experience Team, Hotel Management
Hi Mailssa,Thank you very much for taking the time to share your feedback with us. It means a lot to us, and we truly hope that you had a great experience with us. Maz K.#Team6
by A verified traveler
Posted 8 Jan 2025
No complaints
Comment from Hotel Management
9 Jan 2025 by Brand Experience Team, Hotel Management
Hi Mailssa,Thank you for the excellent review! Maz K.#Team6
by A verified traveler
Posted 8 Jan 2025
No complaints
Comment from Hotel Management
9 Jan 2025 by Brand Experience Team, Hotel Management
Hi Mailssa,Thank you for the excellent review! Maz K.#Team6
by A verified traveler
Posted 8 Jan 2025
No complaints
Comment from Hotel Management
9 Jan 2025 by Brand Experience Team, Hotel Management
Hi Mailssa,Thank you for the excellent review! Maz K.#Team6
by A verified traveler
Posted 7 Jan 2025
Comment from Hotel Management
8 Jan 2025 by Brand Experience Team, Hotel Management
Hi Silvia,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6
