Ratings based on 606 Verified Reviews

4.7 out of 5
87% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jan 2025
2 out of 5
by A verified traveler from Manakin Sabot

Posted 22 Nov 2024
Rooms are sparse with poor furnishings. Staff are inept at best and some are rude. Way too expensive for what it is. You can find better
Comment from Hotel Management
22 Nov 2024 by KT, Hotel Management
Thank you for sharing your feedback on your most recent stay. On behalf of all our associates we apologize we did not meet your or our expectations. We look forward to better serving you next time your travels bring you to West Palm.
3 out of 5
by A verified traveler

Posted 29 Oct 2024
There was a roach under the bathroom sink. They removed it . I wasn’t charged for the extra visitor
5 out of 5
by A verified traveler

Posted 18 Sep 2024
The staff here were wonderful! Convenience for walking to shoppibg, restaurants and beach were great!
5 out of 5
by A verified traveler

Posted 22 Aug 2024
Our second time staying here and we are very happy with our stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Aug 2024
5 out of 5
by A verified traveler

Posted 13 Aug 2024 on Hotels
agreat staff
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jul 2024 on Hotels
5 out of 5
by A verified traveler from Bay Harbor

This traveler left a rating score only Posted 10 Jul 2024 on Orbitz
5 out of 5
by A verified traveler

Posted 8 Jul 2024
Clean and comfortable