Ratings based on 981 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Ray
Posted 19 Nov 2024
Great stay and comfortable facility. And beautiful downtown West Palm Beach. Close to Entertainment and things to do.
Comment from Hotel Management
20 Nov 2024 by crystal, Hotel Management
Thank you for your open criticism. We are grateful that you enjoyed your stay at the hotel and are happy to hear that you had a wonderful time. In the future, we hope to see you again!
by A verified traveler
Posted 17 Nov 2024
Good
Comment from Hotel Management
20 Nov 2024 by crystal, Hotel Management
thank you for your open criticism. We are grateful that you enjoyed your stay at the hotel and are happy to hear that you had a wonderful time. In the future, we hope to see you again!
by A verified traveler
Posted 15 Nov 2024
great hotel. nice walk to the beach and to other attractions and dinning.
Comment from Hotel Management
20 Nov 2024 by Crystal , Hotel Management
Patrick, thank you for your open criticism. We are grateful that you enjoyed your stay at the hotel and are happy to hear that you had a wonderful time. In the future, we hope to see you again!
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Crystal , Hotel Management
Thank you! For your honest feedback, we are glad you had a good experience. Hopefully, we will see you again in the future.
by A verified traveler
Posted 31 Oct 2024
Had a great time
Comment from Hotel Management
31 Oct 2024 by Crystal , Hotel Management
We value your honest comments and your experience at the Hyatt Place. In the future, we hope to see you again.
by A verified traveler
Posted 28 Oct 2024
Street noise can be loud when echoing between buildings.
Mainly from sports cars or motorcycles.
Comment from Hotel Management
31 Oct 2024 by Crystal , Hotel Management
We value your honest comments and your experience at the Hyatt Place. In the future, we hope to see you again.
by A verified traveler
Posted 25 Oct 2024
This hotel is convenient, clean, quiet, and the staff is always friendly. Plus they serve Starbucks coffee in the mornings with breakfast.
Comment from Hotel Management
28 Oct 2024 by Crystal , Hotel Management
Thank you for choosing to stay with us at Hyatt Place! We hope you had a comfortable and enjoyable experience during your visit. Your presence was a pleasure, and we appreciate your trust in us.
by A verified traveler
Posted 23 Oct 2024
No pool
Comment from Hotel Management
28 Oct 2024 by Crystal , Hotel Management
Thank you for choosing to stay with us at Hyatt Place! We hope you had a comfortable and enjoyable experience during your visit. Your presence was a pleasure, and we appreciate your trust in us.
by A verified traveler
Posted 22 Oct 2024
Staff & the manager at the hotel are disgusting rude & does not know how to engage professionally! I will not be visiting again.
Comment from Hotel Management
28 Oct 2024 by Crystal , Hotel Management
I hope this message finds you well. I want to sincerely apologize for your recent experience with our front staff during your stay at Hyatt Place. We strive to provide excellent service, and I’m truly sorry that we fell short of that standard.Your feedback is invaluable to us, and I assure you that we are addressing this issue to ensure it does not happen again. We appreciate your understanding and would love the opportunity to make it right in the future.
by A verified traveler
Posted 21 Oct 2024
Love our stay
Comment from Hotel Management
28 Oct 2024 by Crystal , Hotel Management
Thank you for choosing to stay with us at Hyatt Place! We hope you had a comfortable and enjoyable experience during your visit. Your presence was a pleasure, and we appreciate your trust in us.
