Ratings based on 977 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jan 2025
Staying at this hotel was amazing, the evening reception was great
Comment from Hotel Management
14 Jan 2025 by Customer Service, Hotel Management
Luisa, it’s wonderful to hear you had a great time at Embassy Suites by Hilton West Palm Beach Central. We’re so glad you enjoyed the evening reception and your overall stay. We look forward to welcoming you back soon!
by A verified traveler
Posted 9 Jan 2025
the staff was wonderful, room very clean and comfortable, breakfast and reception hour was excellent
Comment from Hotel Management
10 Jan 2025 by Customer Service, Hotel Management
Doug, we're delighted you loved your experience at Embassy Suites by Hilton West Palm Beach Central. Our team members strive to provide great service and it's wonderful to hear you enjoyed the comfortable room, along with the excellent breakfast and reception hour. We look forward to welcoming you back soon!
by A verified traveler
Posted 7 Jan 2025
Comment from Hotel Management
9 Jan 2025 by Customer Service, Hotel Management
Melvin, thank you for staying with us at Embassy Suites by Hilton West Palm Beach Central. We’re thrilled to see your positive rating and look forward to welcoming you back soon!
by A verified traveler
Posted 4 Jan 2025
Hassle free
Comment from Hotel Management
5 Jan 2025 by Customer Service, Hotel Management
Jason, it’s wonderful to hear you had a great time at Embassy Suites by Hilton West Palm Beach Central. We're looking forward to welcoming you back for another seamless experience.
by A verified traveler
Posted 4 Jan 2025
Comment from Hotel Management
4 Jan 2025 by Customer Service, Hotel Management
Thomas, thank you for choosing Embassy Suites by Hilton West Palm Beach Central. We're glad to know your experience was a positive one. We hope to welcome you back soon for another enjoyable stay.
by A verified traveler
Posted 3 Jan 2025
Comment from Hotel Management
4 Jan 2025 by Customer Service, Hotel Management
Yamara, thank you for choosing Embassy Suites by Hilton West Palm Beach Central. We’re delighted you enjoyed your experience with us.
by A verified traveler
Posted 2 Jan 2025
Good location, amenities and friendly stuff
Comment from Hotel Management
2 Jan 2025 by Customer Service, Hotel Management
Vlad, thank you for staying with us at Embassy Suites by Hilton West Palm Beach Central. Our team is thrilled to hear that you enjoyed our convenient location, amenities, and the friendliness of our team members. We look forward to welcoming you back!
by A verified traveler
Posted 31 Dec 2024
Miracle Word Church met on Sunday and we loved attending during our visit
Comment from Hotel Management
1 Jan 2025 by Customer Service, Hotel Management
Daniel, it’s wonderful to hear you had a great time at Embassy Suites by Hilton West Palm Beach Central. We’re glad you enjoyed attending the Miracle Word Church during your visit. Hope to see you again soon!
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
1 Jan 2025 by Customer Service, Hotel Management
Sainita, we're delighted you loved your experience at Embassy Suites by Hilton West Palm Beach Central. We hope to welcome you back soon!
by A verified traveler
Posted 30 Dec 2024
Very few English speaking employees. Makes it difficult when there is an issue or questions.
Comment from Hotel Management
31 Dec 2024 by Customer Service, Hotel Management
Patrick, thank you for sharing your feedback. Your input about communication challenges is appreciated, and it's something that will be taken into consideration. We're always striving to improve guest experiences.
