Ratings based on 398 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
All great. Only issue is no airport limo. Need Uber
Comment from Hotel Management
23 Nov 2024 by Michael Nixon Front Office Manager , Hotel Management
Dear Ronaldus, thank you for your review! We look forward to seeing hosting you again the next time your travels bring you into the area.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Michael Nixon Front Office Manager , Hotel Management
Dear Sara, thank you for your review! We hope to welcome you back soon the next time your travels bring you back into town.
by A verified traveler
Posted 18 Nov 2024
Super nice hotel, clean and beautiful design. Amazing staff. Nice gym and pool area. The electric car ride service is awesome!
Comment from Hotel Management
20 Nov 2024 by Michael Nixon Front Office Manager , Hotel Management
Dear Jill Aida, I'm so thrilled to hear you enjoyed your recent stay at AKA West Palm! We hope to welcome you back again soon.
by A verified traveler
Posted 18 Nov 2024
The hotel was exceptional. Although we were initially given a room different from the one we had booked, we immediately informed the manager, Michael. His response was outstanding: not only did he change our room to the correct one, but he personally made sure it was ready. The service provided by the manager was excellent, and the room exceeded our expectations. I would definitely stay at this hotel again. Highly recommended, especially the rooms with a coastal view.
Comment from Hotel Management
20 Nov 2024 by Michael Nixon Front Office Manager , Hotel Management
Dear Diana, it was an absolute pleasure hosting you throughout the duration of your stay. On behalf of the entire AKA West Palm team, we look forward to hosting you again soon!
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Michael Nixon Front Office Manager , Hotel Management
Dear, Jovica thank you for your review! We look forward to hosting you again soon!
by A verified traveler
Posted 15 Nov 2024
Clean nice modern
Comment from Hotel Management
16 Nov 2024 by Michael Nixon Front Office Manager , Hotel Management
Dear Roberta, thank you for your review! We look forward to hosting you again soon.
by A verified traveler
Posted 15 Nov 2024
Walking distance to everything. Free shuttle to many areas. Great dining, shopping and nightlife near by.
Comment from Hotel Management
16 Nov 2024 by Michael Nixon Front Office Manager , Hotel Management
Dear Stuart, thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you had such a wonderful stay. We look forward to hosting you again.
by A verified traveler
Posted 11 Nov 2024
The room was excellent, new, clean. It was more like an appointment. Only I didn't like the room was a little small, compare with the rest of the apartment. Door from door and the bathroom, were kind of overlapping. This is more like a design issue. Other than that we enjoyed the stay.
Comment from Hotel Management
11 Nov 2024 by Michael Nixon Front Office Manager , Hotel Management
Dear Maria, thank you for your review! I'll be sure to pass your comments about the current room conditions onward to my maintenance leaders. We look forward to seeing you again soon.
by A verified traveler
Posted 10 Nov 2024
Fabulous. I can give 7*. Absolutely gorgeous, spacious, modern - just wow!
Comment from Hotel Management
10 Nov 2024 by Michael Nixon Front Office Manager , Hotel Management
Dear Sasha, Thank you for your generous review regarding your most recent stay with us at AKA West Palm! We look forward to hosting you again soon!
by A verified traveler
Posted 9 Nov 2024
The staff were excellent and extremely helpful!
Comment from Hotel Management
10 Nov 2024 by Michael Nixon Front Office Manager , Hotel Management
Dear Katherine, Thank you for your kind words regarding your most recent stay at AKA West Palm. We take great pride in our staff & love when we can spotlight them. On behalf of the entire AKA West Palm team, we look forward to hosting you again soon.
