Ratings based on 992 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Na
by A verified traveler
Posted 16 Nov 2024
by A verified traveler
Posted 16 Nov 2024
by A verified traveler
Posted 11 Nov 2024
Convenient
by A verified traveler
Posted 31 Oct 2024
by A verified traveler
Posted 12 Sep 2024
Comment from Hotel Management
13 Sep 2024 by Kimberly-AGM, Hotel Management
Thank you for staying!
by A verified traveler from Hagatna
Posted 7 Sep 2024
I called the hotel directly prior to making the reservation to ask if connecting rooms were available since I was traveling alone with 4 children. I was assure there were, and that once I made the reservation call back and they would make sure the rooms were linked (this is the whole reason this hotel was chosen). Once I arrived we were given rooms on different floors and told that they don’t have any connecting rooms in the building. So I and 5 children had to sleep in 1 room while I paid for 2. There was no refund, no sorry, nothing. Also once inside the room I could see there was a door to the next conjoining room so I basically got had on this stay.
Comment from Hotel Management
13 Sep 2024 by Kimberly-AGM, Hotel Management
I'm so sorry we were unable to accommodate your request. Thank you for your feedback!
by A verified traveler
Posted 5 Sep 2024
We normally read reviews before booking and I read a lot of positive reviews and booked a room. We also read negative reviews about this motel on another site so we didn’t know what to believe. So we were pleasantly surprised when we checked in and found the reception area and grounds were clean, the receptionist Ms Dee was awesome, the elevators worked fine, our room was clean and neat, AND someone took the time to turn the A/C on cold so that after traveling 6 hrs in the south, it was NICE to walk into a well refrigerated room!! And to top off everything else, the breakfast was a so so great. We highly recommend this motel.
Comment from Hotel Management
13 Sep 2024 by Kimberly-AGM, Hotel Management
Thank you so much for your kind review! We are so glad you enjoyed and hope to see you on your next visit!
by A verified traveler
Posted 2 Sep 2024
Ok
Comment from Hotel Management
13 Sep 2024 by Kimberly-AGM, Hotel Management
Thank you for staying!
by A verified traveler
Posted 31 Aug 2024
