Ratings based on 989 Verified Reviews
3.3 Room cleanliness
3.1 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jan 2025
Comment from Hotel Management
9 Jan 2025 by Hotel Managerment, Hotel Management
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham West Long Branch. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
by A verified traveler
Posted 8 Jan 2025
Quiet hotel
Comment from Hotel Management
11 Jan 2025 by Manager, Hotel Management
Hello Michaela,We are pleased to hear that you found our hotel to be quiet. Your feedback is valuable to us. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
by A verified traveler
Posted 6 Jan 2025
Everthing was great
Comment from Hotel Management
8 Jan 2025 by Manager, Hotel Management
Hello Caitlin,We're delighted to hear that you had a great experience during your stay with us. Your positive feedback is much appreciated, and we hope to welcome you back again in the future.
by A verified traveler
Posted 5 Jan 2025
Comment from Hotel Management
6 Jan 2025 by Manager, Hotel Management
Hello Phillip, We regret to hear about your disappointing experience during your stay. Please feel free to reach out to us directly to discuss any specific concerns you may have had. We value your feedback and hope to have the opportunity to improve your perception in the future.
by A verified traveler from Philadelphia
Posted 4 Jan 2025
Its a no frills property. Outdated
Comment from Hotel Management
6 Jan 2025 by Manager, Hotel Management
Hello Monique, We appreciate your feedback and take all comments seriously to improve our services. Our property offers a classic charm with modern amenities. Should you have any further concerns, please do not hesitate to contact us.
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
31 Dec 2024 by Manager, Hotel Management
Hello Christine, We appreciate you choosing to stay at our hotel. If you have any specific feedback you would like to share with us about your experience, please feel free to reach out. We hope to welcome you back in the future for an improved stay.
by A verified traveler
Posted 29 Dec 2024
The staff went above and beyond to resolve an issue with the shower. Always smiling and checking if they could do more to please us.
Comment from Hotel Management
1 Jan 2025 by Manager, Hotel Management
Hello Giovana,We sincerely appreciate your kind words regarding our dedicated staff members. Ensuring guest satisfaction is our top priority, and we are delighted to hear that their efforts were recognized. We strive to provide exceptional service to all our guests, and we are glad they could assist you during your stay.
by A verified traveler
Posted 23 Dec 2024
Comment from Hotel Management
25 Dec 2024 by Manager, Hotel Management
Hello Lolitta, We're sorry to hear that your experience fell short of expectations. Please feel free to reach out to us with any feedback you would like to share. We value your input and would love the opportunity to address any concerns you may have had during your stay.
by A verified traveler
Posted 23 Dec 2024
Poor costumer service.
Comment from Hotel Management
25 Dec 2024 by Manager, Hotel Management
Hello Luis, We regret to hear about your experience and appreciate your feedback. Guest satisfaction is our priority, and we will address this with our team to enhance our service quality going forward. Your input is valuable to us as we strive to improve our guest experience.
by A verified traveler from Sarasota
Posted 13 Dec 2024
Comment from Hotel Management
15 Dec 2024 by Manager, Hotel Management
Hello Georgeana,We appreciate you choosing to stay with us. If you have any specific feedback to share about your experience, please don't hesitate to contact us. We hope to welcome you back in the future for an even better stay.
