Ratings based on 134 Verified Reviews

3.8 out of 5
3.8 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Nov 2024
5 out of 5
by A verified traveler

Posted 23 Oct 2024
When I arrived I was greeted by a friendly staff. Checkin was normal. Hallway smelled like smoke. No elevator to the second floor; must use main entrance to building as all other doors were alarmed. Room was clean and does not smell at all (unlike the hallway). I would stay again if I come back to the area.
3 out of 5
by A verified traveler

Posted 22 Oct 2024
I think the hotel desperately needs renovations or an upgrade for sure. The staff was absolutely amazing though, which is why I gave 3 stars! The staff was super friendly and helpful, that was the best part of our stay! Theresa, the manager, was absolutely awesome!!!
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Oct 2024
3 out of 5
by A verified traveler

Posted 14 Oct 2024
The rooms were clean, but the hallway and stairs were nasty dirty with stains all over the carpet and smelled liked dead fish. the exit doors were covered in spiderwebs.
5 out of 5
by A verified traveler

Posted 13 Oct 2024
The people that I encountered were amazing and very helpful. The room it self was very comfortable and amazing it self, Thank you so much
4 out of 5
by A verified traveler

Posted 11 Oct 2024
Check in good and was able to get room location I asked for.
2 out of 5
by A verified traveler from Mankato

Posted 3 Sep 2024
When checking in the clerk informed me that my door doesn’t latch properly and that I need to “lift” up the door to secure it. Why put me in that room then? Unless they are all that way. Didn’t make me feel safe. That said I didn’t have any big problems. Breakfast is a joke, it was coffee and a granola bar of questionable expiration date. The room itself was noisy, everything could be heard from the hallway and surrounding rooms, the door not closing right didn’t help I’m sure. Also the toilet would run very loudly intermittently throughout the night.
2 out of 5
by A verified traveler

Posted 3 Sep 2024
Carpets in the common area look like they need cleaned .The commode did not flush properly. We had a non-smoking room, but it smelled like smoke and the outlets in the bathroom took some work to get the curling iron to work and stay on. On a positive note, the shower pressure was great And the beds were comfortable
3 out of 5
by A verified traveler

Posted 2 Sep 2024
The hotel is in much need of updates it’s old and a musty smell but the staff was wonderful and the beds and bedding was wonderful they do a great job with what they have