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DoubleTree by Hilton Kelowna

4.0 star property
Hotel with free parking, near Okanagan Lake

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for DoubleTree by Hilton Kelowna

Indoor pool, outdoor pool
Exterior
Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi
Bathroom
Restaurant

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Pool
    Pool
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Room options

Available filters for rooms
Showing 7 of 7 rooms

Room, 2 Bedrooms, Kitchen

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
TV
Pillow menu
Blackout drapes/curtains
2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
2569 Dobbin Rd (Hwy 97), West Kelowna, BC, V4T 2J6

What's nearby

  • Okanagan Lake - 3 min drive
  • Willow Beach - 3 min drive
  • Gellatly Heritage Regional Park - 5 min drive
  • Quails' Gate Estate Winery - 7 min drive
  • Mission Hill Family Estate - 8 min drive

Getting around

  • Kelowna Intl. Airport (YLW) - 38 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Wendy's - ‬19 min walk
  • ‪Popeye's Louisiana Kitchen - ‬3 min drive
  • ‪The Chopped Leaf - ‬3 min drive
  • ‪Subway - ‬3 min drive

About this property

DoubleTree by Hilton Kelowna

Upscale hotel located in Westbank
DoubleTree by Hilton Kelowna provides amenities like a gym and conference space. Sip on a glass of local wine at this hotel offering winery tours. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Express check-out, a front-desk safe, and a vending machine
  • An elevator, luggage storage, and a banquet hall
Room features
All 77 rooms have comforts such as pillow menus and air conditioning, as well as thoughtful touches like free WiFi and free newspapers.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • TVs with premium channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Wine tours

Family friendly

  • Free crib
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 3,800 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel West Kelowna
Holiday Inn West Kelowna
West Kelowna Holiday Inn
Holiday Inn Kelowna Sw-Westbank Hotel West Kelowna
Holiday Inn Westbank
Westbank Holiday Inn
Holiday Inn West Kelowna Hotel
Holiday Inn West Kelowna
DoubleTree by Hilton Kelowna Hotel
DoubleTree by Hilton Kelowna West Kelowna
DoubleTree by Hilton Kelowna Hotel West Kelowna

Frequently asked questions

Does DoubleTree by Hilton Kelowna have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is DoubleTree by Hilton Kelowna pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CAD 20.00 per pet, per night. Service animals are exempt from fees.

How much is parking at DoubleTree by Hilton Kelowna?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Kelowna?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton Kelowna?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton Kelowna located?

Located in Westbank, this hotel is within 1 mi (2 km) of Westbank Centre Park and Off the Grid Organic Winery. Gellatly Heritage Regional Park and Kalala Organic Estate Winery are also within 2 mi (3 km).

DoubleTree by Hilton Kelowna Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 221 out of 651 reviews" "
Rating 8 - Good. 288 out of 651 reviews" "
Rating 6 - Okay. 76 out of 651 reviews" "
Rating 4 - Poor. 50 out of 651 reviews" "
Rating 2 - Terrible. 16 out of 651 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Stayed 1 night in Dec 2020

8/10 Good

Nancy

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2020

6/10 Okay

Kelly

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
The staff were great. The room was not cleaned very well and during COVID that did not give us much peace of mind. The hotel needs some updaing, mould around 3dge of bathtub, lots of staining on carpets in main areas. Good location though.
Stayed 2 nights in Oct 2020

8/10 Good

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean close to shopping and places to eat
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Bathroom wasn’t as clean as expected during covid. No facecloths in bathroom. Air conditioner was blasting and window was open when we arrived.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveler

Stayed 1 night in Oct 2020

10/10 Excellent

sneh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay for comfortable time
It was a great and at least could relax about cleaning surfaces and the comfortable bed 🛌 Room size was big and great location Very very friendly and helpful front desk that only staff we deal with. Only a bit noisy with the swimming pool pump running that kept my hubby awake at nite but not me. Great to discover the Glen canyon steps away Definitely going back next season
Stayed 1 night in Oct 2020

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Cher, Calgary, AB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff were exceptional! Very helpful and friendly. Would definitely stay here again.
Stayed 3 nights in Sep 2020

4/10 Poor

Gregory

Liked: Cleanliness, staff & service, room comfort
Golfing weekend
Nice big room, very clean and presentable. Could here the people above us in the morning and the alarm clock which we did not set, went off at 6 am. Water pressure in shower was terrible in morning and the shower head would not stay at a comfortable position. Alarm clock check should be on housekeeping checklist.
Stayed 1 night in Sep 2020

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

Nirvair, North Vancouver

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was nice quite area.. nice trail around for a good hike!
Stayed 2 nights in Sep 2020

10/10 Excellent

Vlad, Vancouver

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
amazing staff.. great place to stay if you like a quite side of Kelowna. Still a quick drive from downtown
Stayed 3 nights in Sep 2020

8/10 Good

Elaina&Dean, North Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fun stay!! Stacey (who we thought ran the place) was so friendly and had wonderful recommendations for us on restaurants and wineries. The pool was FANTASTIC! Mineral pool and set at a perfect temperature. Rooms are basic and spacious, larger mini fridge which was a bonus. Everything worked (AC, good toilet flushing, good water pressure!) BEDS ARE DELICIOUS. We had a great sleep! A couple weekends back, we stayed at a bougie hotel in Victoria and this at the HoInn bed was WAY better. We would stay again! Thanks STACEY and Co!!
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Sep 2020

4/10 Poor

Laura, Toronto

Disliked: Staff & service
Stayed 3 nights in Sep 2020

10/10 Excellent

Dana, Fraser valley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay! Loved the hot tub and pool. Beds were excellent had a great sleep. The only complaint is lack of complimentary breakfast and poor lighting!
Stayed 1 night in Sep 2020

8/10 Good

Gisele, Coquitlam, BC

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wheelchair room which was very dark in the bathroom. Lighting was poor. Other then that the bed was comfortable and the room was spacious
Stayed 2 nights in Sep 2020

2/10 Terrible

Brad

Stayed 1 night in Sep 2020

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great the breakfast waas amazing and the staff were super chill
Stayed 1 night in Sep 2020

6/10 Okay

Denise

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
One room beside one room across ... really noisy. Called front desk several times. People partying did not care. As you know we have booked through hotels.com several times this is the third time we have had rooms on a below grade level. Is this the ones you buy or are available too you?
Stayed 1 night in Sep 2020

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
This place was very comfortable. Very clean and in a good location. Lots of options close food wise.
Stayed 1 night in Aug 2020