Ratings based on 888 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Nice building but rooms overpriced. Not a whole lot more special than a high end marriott
Comment from Hotel Management
19 Nov 2024 by Eric W. , Hotel Management
Thank you for your feedback. Please note, our rates are competitive with the Downtown Hartford.
by A verified traveler
Posted 15 Nov 2024
Been many times, everything is great.
Comment from Hotel Management
19 Nov 2024 by Eric W. , Hotel Management
Thank you, we look forward to the opportunity to welcome you back.
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Eric W. , Hotel Management
Thank you!
by A verified traveler
Posted 9 Nov 2024
Nice extra touches, like a real potted plant in the room.
Comment from Hotel Management
9 Nov 2024 by Eric W. , Hotel Management
Thank you, we're pleased to hear that you enjoyed your stay. We hope to welcome you back!
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Eric W. , Hotel Management
Thank you, we hope to welcome you back for another visit.
by A verified traveler
Posted 2 Nov 2024
Second stay for us. Excellent property all the way around.
Comment from Hotel Management
3 Nov 2024 by Eric W. , Hotel Management
Thank you, we hope to welcome you back.
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Eric W. , Hotel Management
Thank you, we hope to welcome you back.
by A verified traveler from milton
Posted 28 Oct 2024
If this hotel was a worldwide chain and added a pool I would only book this brand. The parking attendants are excellent and the room and breakfast are great. My dinner took a very long time at the restaurant I know it was busy but our long wait should have been acknowledged by a manager. The hotel is amazing it is a dog friendly hotel and I wonder why they need to be as you can hear dogs barking when you are in your room.
Comment from Hotel Management
28 Oct 2024 by Eric W. , Hotel Management
Thank you for sharing this feedback with us, we're pleased to hear that you enjoyed your stay. I do apologize for the delay with dinner, this will be addressed with the restaurant team. Our third floor is designated for dogs, however some guests do not notify us that they are bringing a dog and end up other floors. For future visits, please notify the front desks of any disturbances, we'd be happy to find a solution. We look forward to the opportunity to welcome you back and hope to provide you with an exceptional stay.
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Eric W. , Hotel Management
Thank you!
by A verified traveler
Posted 21 Oct 2024
amazing hotel and obsessed with the rooms! bed is so comfy!
Comment from Hotel Management
21 Oct 2024 by Eric W. , Hotel Management
Thank you, we hope to welcome you back.
