Ratings based on 531 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Elizabeth, Hotel Management
Dear Mr. Joseph,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 12 Nov 2024
Location
Comment from Hotel Management
14 Nov 2024 by Coventry Team, Hotel Management
Thank you for your response!
by A verified traveler
Posted 30 Sep 2024
Everything was great. Will be coming back soon
Comment from Hotel Management
1 Oct 2024 by CoventryTeam, Hotel Management
Thank you for your response!
by A verified traveler
Posted 29 Sep 2024
Great!
Comment from Hotel Management
30 Sep 2024 by Coventry Team, Hotel Management
Thank you for your response!
by A verified traveler
Posted 18 Sep 2024
by A verified traveler from Apex
Posted 20 Aug 2024
Overall, excellent hotel to stay at. Very clean and great service. This is the second time we've stayed here for a vacation and highly recommend. Having a full kitchen is a definite convenience and the location of the hotel is great: right where we wanted to be. The beds are definitely firm so something to be aware of if that's a concern for you. Also, showers are somewhat narrow if you're a bigger person but still workable. However, on the whole, the hotel checks all our boxes and we've enjoyed both our stays there.
Comment from Hotel Management
25 Aug 2024 by RI Team, Hotel Management
Thank you Nathaniel for the excellent review
by A verified traveler
Posted 19 Aug 2024
The main sleeping bedroom is very dim. Also found a dirty pair of underwear on the side of a dresser, when I told the front desk all they said was sorry.
Comment from Hotel Management
25 Aug 2024 by RI Team, Hotel Management
Thank you Jason for the feedback. The team strives to make every stay a 5/5 and we do apologize that you didn't feel that your stay met that criteria.
by A verified traveler
Comfortable and convenient.
Posted 4 Aug 2024 on HotelsIt started a tiny bit rocky because they didn't read my messages about connecting rooms with my business associate and messed that up. We did not have that. However, the young desk clerk, Star, was incredibly friendly, helpful, sweet and courteous, and went out of her way to make the experience better. Honestly, she should get a raise for her ability to diffuse and turn a rocky situation into a soft and comfortable one. The rooms were excellent too.
Comment from Hotel Management
11 Aug 2024 by RI Team, Hotel Management
Thank you Brian for the feedback. Glad everything worked out
by A verified traveler
Clean and Comfortable Hotel Close to Newport
Posted 16 Jul 2024 on HotelsReally nice hotel! Our room was very clean and the bed was extremely comfortable. The room was a lot bigger than expected and the closet area by the bathroom was so nice to have. The breakfast buffet was better than what most hotels offer. If we are ever in the area visiting RI again I would definitely come back to this hotel. The price was was worth what we got.
Comment from Hotel Management
18 Jul 2024 by RI Team, Hotel Management
thank you for the nice review
by A verified traveler
Posted 21 Jun 2024
Comment from Hotel Management
22 Jun 2024 by RI Team, Hotel Management
Thank you jason for the fantastic rating review.
