Ratings based on 1,715 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
parking fees, communication was lacking, elevators were not working properly. convenient appropriate, felt safe in the area
by A verified traveler
Posted 26 Nov 2024
The bed was old, not comfortable
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
26 Nov 2024 by HotelMgmt, Hotel Management
We are humbled to have earned your perfect score! It was a treat to have you settle in with us and we hope you will join us for another five-star experience soon, Amanda.
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Hotelmgmt, Hotel Management
There is nothing better than earning five-stars from a valued guest! Thank you and we hope to see you again soon.
by A verified traveler
Posted 23 Nov 2024
N/a
Comment from Hotel Management
26 Nov 2024 by Hotelmgmt, Hotel Management
Roderick, thank you for your high rating. We are glad you had a pleasant stay and appreciated all our hotel has to offer. We hope to see you again soon!
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Hotelmgmt, Hotel Management
It's an honor to receive your five-star rating! Please come back soon!
by A verified traveler
Posted 22 Nov 2024
didn't stay long, boston is a great city
Comment from Hotel Management
23 Nov 2024 by Hotel Management, Hotel Management
Alan, thank you for your high recommendation of Wyndham Boston Beacon Hill. We are delighted you had an excellent visit and enjoyed our great city. The pleasure would be ours to welcome you back for a longer stay!
by A verified traveler
Posted 21 Nov 2024
Stayed one night. Convenient location and walkable to TD garden. The hotel has a Parking garage right next to it and plenty of restaurants and bars in the area. Would stay again.
Comment from Hotel Management
23 Nov 2024 by Hotel Management, Hotel Management
Aneury, thank you for your positive feedback. We are glad you enjoyed your stay and were pleased with our convenient location. We hope to welcome you back the next time you are visiting Boston!
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Hotelmgmt, Hotel Management
Thank you for taking a moment to share your positive score, Kristen! We hope you plan to join us on your next visit to the area, so we have a chance to further impress.
by A verified traveler
Posted 19 Nov 2024
Unfortunately, my experience was marred by a serious issue: the presence of bed bugs in the room. In addition to this significant problem, the receptionist's response was both unhelpful and disrespectful. Instead of acknowledging the inconvenience and offering a solution, such as an alternative room, I was met with a dismissive attitude.
I had to check-out of the hotel without spending the night and look for an alternative arrangement!
Comment from Hotel Management
22 Nov 2024 by Hotelmgmt, Hotel Management
Shayla, we deeply regret your experience and take such concerns very seriously. Your feedback about pests and the reception response has been escalated for immediate investigation. This does not reflect our standards, and we are committed to addressing it. We hope for an opportunity to regain your trust.
