Ratings based on 3,034 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
This place is yes, expensive. What you get is something like you would expect at a world class hotel. By the way there is one more thing. I have no idea who makes their mattresses, but they are simply the most comfortable beds you can find ... outside Europe. Centrally located for walking to everywhere. The only downer is they have demand pricing so weekends are more expensive. So be it.
by A verified traveler
Posted 23 Nov 2024
all good. expensive
Comment from Hotel Management
24 Nov 2024 by EA, Hotel Management
Thank you for taking the time to share this review of our hotel. We look forward to seeing you again.
by A verified traveler
Posted 23 Nov 2024
Loved the Christmas decor! We had a lovely renovated room. Bed was comfy and they had L’Occitane products in the bathroom. The shower pressure wasn’t great but that’s fine. Highly recommend! Close to shopping and amenities.
Comment from Hotel Management
23 Nov 2024 by AG, Hotel Management
Dear Valued Guest, thank you for your review, it is a pleasure to read that you enjoyed your stay and service. We look forward to seeing you again soon!
by A verified traveler
Posted 22 Nov 2024
No guest fridge in the room
by A verified traveler
Posted 22 Nov 2024
Its a beautiful hotel in a great location
Comment from Hotel Management
22 Nov 2024 by EA, Hotel Management
Thank you for taking the time to leave this perfect review. We are pleased to see you enjoyed our accommodations and location. We look forward to seeing you again.
by A verified traveler
Posted 22 Nov 2024
I have stayed here when my work had their conferences and always enjoyed
Comment from Hotel Management
22 Nov 2024 by EA, Hotel Management
Thank you for taking the time to leave this kind review. We are pleased to see you enjoyed your stay. We look forward to seeing you again.
by A verified traveler
Posted 22 Nov 2024
We stayed here for a concert in town and our room was very nice, clean and exceeded our expectation!
Comment from Hotel Management
22 Nov 2024 by EA, Hotel Management
Thank you for taking the time to leave this kind review. We are pleased to see you enjoyed our accommodations. We look forward to seeing you again.
by A verified traveler
Posted 21 Nov 2024
Sutton place is always our go to! Always a great stay
Comment from Hotel Management
21 Nov 2024 by EA, Hotel Management
Thank you for taking the time to share this wonderful review. We look forward to seeing you again.
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by EA, Hotel Management
Thank you for taking the time to share this perfect review. We look forward to seeing you again.
by A verified traveler
Posted 19 Nov 2024
We arrived early, and they treated us like family. They allowed us to check in around 9:30 in the morning, and we settled into our room shortly after. The hotel was nice, clean, quiet, and luxurious, located in the heart of the city within walking distance of everything.
Comment from Hotel Management
20 Nov 2024 by EA, Hotel Management
Thank you for taking the time to share this kind review of our hotel. We are pleased to see you enjoyed every aspect of your stay. We look forward to seeing you again.
