Ratings based on 976 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
The mattresses were very old and uncomfortable in the 2nd room we stayed in.
Comment from Hotel Management
26 Nov 2024 by Customer Service, Hotel Management
Nedra, thank you for your feedback. The team will look into the comfort of the mattresses to ensure an enjoyable stay for all our guests. Your insights are appreciated, and we hope to have the opportunity to welcome you again.
by A verified traveler
Posted 21 Nov 2024
Convenient, clean and comfortable
Comment from Hotel Management
23 Nov 2024 by Customer Service, Hotel Management
Laura, we're delighted you loved your experience at Hampton Inn & Suites Nashville-Vanderbilt-Elliston Place. It's great to know you found your stay convenient, clean, and comfortable. We look forward to welcoming you back for another pleasant visit.
by A verified traveler
Posted 20 Nov 2024
Safe
Comment from Hotel Management
21 Nov 2024 by Customer Service, Hotel Management
Thank you for the great review, Sergiu!We're pleased to hear that you enjoyed your stay at Hampton Inn & Suites Nashville-Vanderbilt-Elliston Place. It's wonderful to know that our safe location left a lasting impression. We truly appreciate you taking the time to share your thoughts with us. We look forward to hosting you again the next time you're in town!
by A verified traveler
Posted 19 Nov 2024
Clean
Comment from Hotel Management
19 Nov 2024 by Customer Service, Hotel Management
Pamela, we're delighted you appreciated the cleanliness at Hampton Inn & Suites Nashville-Vanderbilt-Elliston Place. We look forward to welcoming you back again soon!
by A verified traveler
Posted 15 Nov 2024
I liked a lot, but the property seemed dated for the price and I seemed to have a damp spot in the middle of my carpet, no stain though. Neither affected my stay, I’d stay there again..I get it that the price probably doubled because it was Vandy reunion weekend…breakfast buffet was good, several ice machines out of order
Comment from Hotel Management
17 Nov 2024 by Customer Service, Hotel Management
Mike, it’s wonderful to hear you had a great time at Hampton Inn & Suites Nashville-Vanderbilt-Elliston Place. The team is pleased you enjoyed the breakfast buffet. We appreciate your understanding regarding the busy Vanderbilt reunion weekend. Your feedback on the room and facilities is noted. We're looking forward to your next visit.
by A verified traveler
Posted 13 Nov 2024
Great place
Comment from Hotel Management
14 Nov 2024 by Customer Service, Hotel Management
Brandon, thank you for staying with us at Hampton Inn & Suites Nashville-Vanderbilt-Elliston Place. We're thrilled to hear you found it to be a great place. We hope to welcome you back soon!
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Customer Service, Hotel Management
Gary, thank you for choosing the Hampton Inn & Suites Nashville-Vanderbilt-Elliston Place. We're glad to see you had a positive experience, and we hope to welcome you back on your next visit to Nashville.
by A verified traveler
Posted 9 Nov 2024
Wonderful accommodations, nicely appointed; however, HVAC system was inconsistent in heating and cooling. Towels could have been better.
Comment from Hotel Management
9 Nov 2024 by Customer Service, Hotel Management
Lou, we’re delighted you loved your experience at Hampton Inn & Suites Nashville-Vanderbilt-Elliston Place. It’s wonderful to know the accommodations were to your liking. The feedback regarding the HVAC and towels is much appreciated, and we are continuously working to enhance our offerings. We're looking forward to welcoming you back soon.
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Customer Service, Hotel Management
Chase, we're thrilled you enjoyed your stay at Hampton Inn & Suites Nashville-Vanderbilt-Elliston Place! We look forward to welcoming you back soon.
by A verified traveler
Posted 6 Nov 2024
Was very very disappiinted there was no resturant or bar in this hotel.No vending machines, 1 ice machine for 7 floors.1 elevator not working.Rugs in our room where stained & dirty.No mattress cover on the bed .Cleaning staff very unfriendly.Had to phone down twice to the front desk for shower & hand soap.No eating places around here so a person needs to drive or Uber for a decent meal.Was so disappointing with our stay here.Would not do a return stay.
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Cindy, the team regrets that your experience did not meet your expectations. While the hotel does not feature a restaurant or bar, the location offers nearby options just a short drive away. Maintenance issues are actively addressed to ensure a comfortable stay for all guests. Cleanliness is taken seriously, and the team strives to be responsive and cordial. The hotel appreciates your input and will continue to make improvements for future visitors.
