Ratings based on 975 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Good!
by A verified traveler
Posted 22 Nov 2024
It was close to the bay, within a block. The room was clean, but very old and could stand to be updated with new carpet and chairs.
Comment from Hotel Management
23 Nov 2024 by Eric, Hotel Management
thanks.
by A verified traveler
Posted 22 Nov 2024
Great staff, great localization. Is good deal
Comment from Hotel Management
23 Nov 2024 by Eric, Hotel Management
Thanks
by A verified traveler
Posted 18 Nov 2024
Old, but quaint property. Room was comfortable, clean and well equipped
Comment from Hotel Management
19 Nov 2024 by Eric, Hotel Management
Thanks
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Eric, Hotel Management
Thanks
by A verified traveler
Posted 16 Nov 2024
Smells bad, the height of the shower is for the height of a child
Comment from Hotel Management
19 Nov 2024 by Eric, Hotel Management
Thanks
by A verified traveler
Posted 14 Nov 2024
The only thing I could tolerate here was the sharwama shop downstairs and the kitchenette, though there were broken plates that would have cost nothingto replace. The picture of the hotel before i rented was not what i saw. That was deceptive. Again, the maintenance nees to be upgraded. The elevator stank. I could see them struggling to maintain the hygienic state but such a hotel is way below expectations in the current age and time.
Comment from Hotel Management
19 Nov 2024 by Eric, Hotel Management
Thanks.
by A verified traveler
Posted 11 Nov 2024
The room we ended up with wasn’t the same as in the ad, staff was good, accommodated us, got in the end what we expected, cheap accommodation in west end Vancouver, good enough to sleep in was the main thing
Comment from Hotel Management
13 Nov 2024 by engbay, Hotel Management
Thank you.
by A verified traveler
Posted 11 Nov 2024
I liked that we were near the water and close to several restaurants with a variety of menus.
I liked that it is a vintage property. The room was very unique. Furnishings & decor were from the 50's - 70's. The linens were clean, as was the bathroom.
The sad part is that it is not well maintained. Several of the electrical outlets did not work and there were not very many of them. Thank goodness I travel with a wall wort that you can plug several things into.
There was a horrible smell when we entered the elevator... it was disgusting! Our grandson is 17 and lives in a rural area of Nevada. He is familiar with rodent odors in storage buildings for yard maintenance tools. He confirmed it was the odor of rodents.
And the final disaster was a broken suitcase! On checkout day we went to the elevator. We were on the 3rd floor and waited for at least 10 mins for the elevator. we called the office and no one answered. We had called for an Uber who by then was waiting for us. We finally took the narrow staircase to the lobby, but in the process of descending the stairs, the suitcase handle was broken!!! Making it very difficult to handle for the remaining week of our trip. When we finally got to the lobby someone was holding the door and ignoring the call to allow the elevator to ascend.
It was a sad and frustrating ending to a very interesting stay at a unique place.
Comment from Hotel Management
13 Nov 2024 by engbay, Hotel Management
Tank you.
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
13 Nov 2024 by engbay, Hotel Management
Thank you.
