Ratings based on 993 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jan 2025
Kids love the waterslide but the place is always so crowded. Can hear people outside the hallways but overall hotel room is clean spacious and comfy and staff were friendly. Their complimentary breakfast is good.
by A verified traveler
Posted 5 Jan 2025
people were so loud in the hotel.
by A verified traveler
Posted 4 Jan 2025
Nothing
by A verified traveler
Posted 3 Jan 2025
A good place to stay. Would probably need to include more protein varieties in their breakfast.
by A verified traveler
Posted 2 Jan 2025
Nice and clean hotel with a delicious breakfast and a pool to tire out the kiddos. Highly recommend!
by A verified traveler
Posted 2 Jan 2025
Clean and quiet, decent buffet breakfast, fun water slide, pool and hot tub and quick access to west Edmonton and west of the city.
by A verified traveler
Posted 2 Jan 2025
Remote control for the TV did not work. TV itself had issues with turning on and off and the reception for the tv was not good. Dresser in the room had three drawers that would not stay closed. The would slide open anytime you put something in it or bumped it. Toilet would splash up on seat when you flushed. Mini fridge could not be controlled on how cold it can be. It was hard to tell the mini fridge was even on. We ran out of towels and I asked for more towels to be brought up and we never got any. My son had to use the small hand towels to dry off after shower. Continental breakfast was always running low on food and at times were completely empty. Not much for selection on food. There were no electrical outlets to plug into. You either have to unplug a lamp or crawl under a desk to plug a cord in. Not much for pillows on the bed either.
by A verified traveler
Posted 1 Jan 2025
The room was very clean and comfortable. Staff was very friendly no matter who walked by or had interactions with. Breakfast provided a well rounded meal to start the day. Highly recommend and would stay here again
by A verified traveler
Posted 1 Jan 2025
by A verified traveler
Posted 31 Dec 2024
Quick and easy
Comment from Hotel Management
3 Jan 2025 by Gemma J. Cumarat - Guest Services Manager, Hotel Management
Dear Michael,Thank you for your feedback! We’re glad to hear that your stay was quick and easy. We hope to welcome you back soon and provide an even better experience next time!
