Ratings based on 151 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Oct 2024
Very quaint place to stay; the owners are sweet and considerate! They make the place feel like a safe get-away to somewhere nostalgic. I will definitely be booking a stay here again!
Comment from Hotel Management
23 Oct 2024 by Steve and Caroline, Hotel Management
Thank you Justyne for leaving us such a lovely review. It was a pleasure having you stay with us and we do hope to see you again in the future.
by A verified traveler
Posted 16 Jun 2024 on Hotels
Comment from Hotel Management
17 Jun 2024 by Steve and Caroline, Hotel Management
Thank you for your review
by A verified traveler
Posted 24 Mar 2024
I didn’t stay after being seeing 4 dirty rooms. Some with no bedsheets others with clothes, and plates of food in them.
Comment from Hotel Management
17 Jun 2024 by Steve and Caroline, Hotel Management
The rooms that you saw were in the process of being cleaned after guests had stayed in them. We are sorry that you did not see any rooms that had been cleaned.
by A verified traveler
Posted 22 Mar 2024
Staff very accommodating! Loved the place.
Comment from Hotel Management
22 Mar 2024 by Steve and Caroline, Hotel Management
Hi KarenThank you for your review. We are glad you enjoyed your stay and are sorry that you had to rush off in the morning.
by A verified traveler
Posted 18 Mar 2024
It is close to Mt Snow ski resort. The property is well kept. It's clean with modern interior. I have no complaint except suggestion of a one page manual / channel guide for the TV. So we do not have to spend time figuring out and get to the channel in an most inefficient way. In addition, the breakfast can be improved a bit. Coffee is weak. Juice (we try apple and orange) are low quality brand which taste bad.
These things should not cost much to improve.
Comment from Hotel Management
20 Mar 2024 by Steve and Caroline, Hotel Management
Thank you for your review. We used to have a TV guide in each room but during covid that along with the area guide etc was removed. We have considered replacing the TV guide but our local cable company does not provide one apart from the one on channel 3 on the TV. As for the breakfast items we will look into this as we normally have great comments on the coffee etc.
by A verified traveler
Posted 7 Mar 2024
Close property to Mount Snow and restaurants. Room was nice and comfy, and complimentary breakfast was delicious!
Comment from Hotel Management
7 Mar 2024 by Steve and Caroline, Hotel Management
Hi PatrickThank you for your review. We enjoyed having you stay and look forward to seeing you come back in the future.
by A verified traveler
Great place
Posted 4 Mar 2024 on HotelsGreat location 2 minutes from mountain snow. We had no control over our room temperature we were sweating the heat was cranked up so high
Comment from Hotel Management
4 Mar 2024 by Steve and Caroline, Hotel Management
Dear ChristinaThank you for your review. We are sorry that you were so hot but all guest rooms have their own heat controls. I know the date of your stay we did have an issue with the heating in the room above yours where the zone valve had stuck in the open position but I isolated that section using a shut off valve so it should not have affected your room. I have checked the thermostat in your room and it is working fine.
by A verified traveler
Posted 24 Feb 2024
Charming and simple. Everything you would expect in a Vermont lodge. Breakfast was included. It would have been nice to have amenities like tea and coffee outside of breakfast hours.
Comment from Hotel Management
25 Feb 2024 by Steve and Caroline, Hotel Management
Hi GregThank you for taking the time to leave us a review. We are glad that you enjoyed your stay with us. As for the tea and coffee we have tried two approaches to this. The first was having coffee makers in the rooms but unfortunately our electrical system could not cope with the demand and it kept blowing circuit breakers. The only way to remedy that would be a complete building rewire which is cost prohibitive. The second option we tried was having a coffee maker available in a guest lounge. This did not work out well either as we host many young families with young children who were found messing with the coffee maker so to prevent a child getting injured we decided to remove the coffee maker.
by A verified traveler
Nice place with great location.
Posted 22 Feb 2024 on HotelsVery nice, friendly staff. Great breakfast and wonderful, convenient location.
Comment from Hotel Management
22 Feb 2024 by Steve and Caroline, Hotel Management
Thank you for your review. It was a pleasure to have you stay with us and we look forward to you coming back and staying longer next time.
by A verified traveler
Posted 20 Feb 2024 on Hotels
Comment from Hotel Management
20 Feb 2024 by Steve and Caroline, Hotel Management
Hi DanielThank you for your review. We are glad that you enjoyed your stay with us and we look forward to seeing you again in the future.
