Ratings based on 993 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Very clean. Nice staff. great price.
Comment from Hotel Management
23 Nov 2024 by Chris, Hotel Management
Thank You
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Chris, Hotel Management
Thank You
by A verified traveler
Posted 19 Nov 2024
When we got back from the concert, all we could hear for a half an hour was a dog barking so we actually didn’t even stay. We packed up and left.
Comment from Hotel Management
23 Nov 2024 by Chris, Hotel Management
Thank You
by A verified traveler
Posted 16 Nov 2024
Good staff member definitely will be coming back!
Comment from Hotel Management
16 Nov 2024 by Chris, Hotel Management
thank you
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Chris, Hotel Management
we are sorry your stay was not magical- we will work harder.
by A verified traveler
Posted 13 Nov 2024
Not as pictured or described. Continental breakfast was a grab and go bag. No real lobby. For a two day stay for $370 not up to par.
Comment from Hotel Management
15 Nov 2024 by Chris, Hotel Management
we are sorry your stay was not magical- we will work harder.
by A verified traveler
Posted 4 Nov 2024
The attendant was great. He was super friendly and welcoming. The area around the Motel/ Hotel was unsafe. It was run down and there were homeless and people loitering around the neighborhood. The room seemed clean but then I went into the bathroom and found that they hadn't cleaned. The side and base of the toilet had urine. The place was old, outdated and rundown. Would not go there again.
Comment from Hotel Management
9 Nov 2024 by Chris, Hotel Management
thank you
by A verified traveler
Posted 3 Nov 2024
People hanging outside of room yelling in parjing lot at 2-4am , lots of activity and thr gate was not closed with groups of peiple wandering thru at night
Comment from Hotel Management
3 Nov 2024 by Chris, Hotel Management
thank you for your comments- we will look into this
by A verified traveler
Posted 2 Nov 2024
This place is full of cigarette smell also is not clean at all and the area around is a dangers place to be think 2 times to book here.
Comment from Hotel Management
3 Nov 2024 by Chris, Hotel Management
thank you
by A verified traveler
Posted 25 Oct 2024
When booked through Expedia it stated free breakfast. No breakfast or dining. Vending machine. Pool was closed the first day with a paper sign. Key cards barely work. Took about 7 or more tries just to get into the doors. Workers were complaining about doing their jobs and about the other workers. Like screaming in to hallways about quitting! Just really unprofessional.
Comment from Hotel Management
26 Oct 2024 by Chris, Hotel Management
thank you for your comments.
