Ratings based on 121 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jul 2024
Everyone in the hotel were friendly professional and Amazing. The room is spacious and clean, the bed is super comfortable, the shower and washroom super clean. The swimming pool great suits every age. Loved the kids activities have lots to offers to families
Comment from Hotel Management
26 Jul 2024 by Yusuf, Hotel Management
Dear Mr. Yazan,Warm greetings from ASTON Cirebon Hotel & Convention Center.Thank you for your wonderful feedback regarding your stay at ASTON Cirebon Hotel. We are thrilled to hear that you found our team friendly, professional, and amazing.We are delighted that you enjoyed the spacious and clean room, the super comfortable bed, and the spotless shower and washroom. It’s great to know that our swimming pool met the needs of all ages and that you loved the kids' activities we offer for families.Your positive remarks are greatly appreciated and motivate us to continue delivering exceptional service and facilities. We look forward to welcoming you and your family back for another enjoyable stay.Best regards,Muhammad YusufRoom Division Manager
by A verified traveler
Posted 29 Jan 2024 on Hotels
I usually stay at this fcaility on my business trips and teh satff are very friendly and professional. Howver on my Decmeber trip and on this Jan trip, I had sent out my clothes for laundry but found my 2 pair of jeans missing. I usally do not check the clothes upon receiving but found a pair of jeans missing from Dec trip. I did inquire with the reception when I returned in Jan. They told me that they they take great care of the laundry so that items do not go missing. Howver the day beofre I cehcked out on this Jan trip, I received a note from the laundry departmnet that another pair of jeans from my laundry bag has gone missing. This time, I was really upset . The managers and the staff all went looking for it and finally found they delivered it to another room 221 instead of 332. This is what must have happened to other par of jeans in December. The laundry staff was defensive but had nothing to say, when I mnetioned about the wrong delivery. They got to improve !!!
by A verified traveler from eldorado
Posted 17 Sep 2023
Always excelent stay this Hotel, Good JOB guys…👍👍
Comment from Hotel Management
25 Sep 2023 by yusuf, Hotel Management
Dear Mr. Achmad,Warm regards from ASTON Cirebon Hotel & Convention Center.Thank you for your positive review; all of this has been made possible through the cooperation of all employees from various departments. We will ensure that our service remains the best in its class, aiming to meet and even exceed our guests' expectations.We look forward to welcoming you back in the future and providing you with an unforgettable experience.Warm regards,Muhammad YusufRoom Division Manager
by A verified traveler
Posted 12 May 2023 on Travelocity
by A verified traveler
Posted 15 Jun 2021 on Hotels
by A verified traveler
Nice stay
Posted 13 Jan 2020 on HotelsGood value for a comfortable stay, clean, friendly, nice pool area, good food and drinks.
by A verified traveler
Good for Citebon. Not have high expectations!
Posted 2 Jan 2020 on HotelsBroken one elevator for many days.
by A verified traveler
Recommended hotel for family vacation in Cirebon
Posted 3 Aug 2019 on HotelsFor family or ppl who wanna get relax, Aston Cirebon is the right place. It has children's playground, mini becak, free bike to go around the hotel area and horse carriage.
Various breakfast, etc .
The bed is very comfortable, the room is so spacious, and the staff are so friendly and polite.
Wifi is excellent!
They have almost all TV channels.
by A verified traveler
Posted 30 Jun 2019 on Hotels
by A verified traveler from Singapore
Posted 29 Jun 2019
Had just a 1 night stay, the room is pretty spacious, however, Television is quite a small size and Bathroom should have more towels rack or towels hanger, and should have a shower handle instead of just the rain shower as it's very difficult to shower a child. Swimming pool water is way too cold (freezing). Might reconsider again if we want to stay in this hotel again.
