Ratings based on 977 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Sep 2024
Enjoyable stay.
Comment from Hotel Management
23 Sep 2024 by Aleni, Hotel Management
Thank you for your fantastic review! We're delighted to hear that you had an enjoyable stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back soon for another great experience! Safe travels!
by A verified traveler
Posted 22 Sep 2024
We loved our stay and will be back!
Comment from Hotel Management
23 Sep 2024 by Aleni, Hotel Management
Thank you so much for your wonderful review! We're thrilled to hear that you loved your stay with us. We can’t wait to welcome you back for another visit! If there’s anything special you’d like for your next stay, just let us know. Safe travels until then!
by A verified traveler
Posted 22 Sep 2024
Location
Comment from Hotel Management
23 Sep 2024 by Aleni, Hotel Management
Thank you for your review! We're glad you enjoyed your stay and appreciate your feedback about our location. It’s great to hear that it met your needs. If you have any suggestions for improvement or anything else you'd like to share, we’d love to hear it. We hope to welcome you back soon!
by A verified traveler
Posted 22 Sep 2024
My only complaint was the bed was very hard and uncomfortable. Other than that the hotel and room were great!
Comment from Hotel Management
22 Sep 2024 by Aleni, Hotel Management
Thank you for your feedback! We’re glad to hear you enjoyed the hotel and your room. We appreciate your comments about the bed and will definitely look into ways to improve comfort for our guests. We hope to welcome you back for an even better stay next time!
by A verified traveler
Posted 22 Sep 2024
Nothing special. Broken hot tub
Comment from Hotel Management
22 Sep 2024 by Aleni, Hotel Management
Thank you for sharing your feedback with us. We’re sorry to hear that your stay didn’t feel special and that the hot tub was not functioning. Your comments are important, and we’ll certainly look into the hot tub issue. We hope to have the opportunity to welcome you back for an improved experience in the future!
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
22 Sep 2024 by Aleni, Hotel Management
Thank you for your 4-star review! We’re glad you enjoyed your stay. Your feedback is important to us, and we’ll use it to improve for future guests. We hope to welcome you back soon for an even better experience!
by A verified traveler
Posted 11 Sep 2024
The staff were very hospitable and friendly. Very clean rooms. Comfortable beds and the hotel shuttle was extremely convenient with amazing drivers! Thank you for a great experience, wish it was a longer stay!
Comment from Hotel Management
11 Sep 2024 by Aleni, Hotel Management
Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your stay and found our staff, cleanliness, and shuttle service to your liking. It's great to know our drivers made a positive impression. We would love to have you with us for a longer visit next time! Safe travels, and we hope to welcome you back soon.
by A verified traveler
Posted 4 Sep 2024
Overall good stay for our Labor Day getaway. Only issue was there tub was stopped up and supposed to be fixed while we were out. We came back to our room with water still in the tub HOWEVER I called the front desk again and maintenance came right up and fixed the issue.
Comment from Hotel Management
4 Sep 2024 by Aleni, Hotel Management
Thank you for taking the time to share your feedback with us. We're glad to hear that you had a good stay overall and enjoyed your Labor Day getaway. We apologize for the inconvenience caused by the tub issue, but we're pleased that our team was able to address it promptly after you called the front desk. Your experience helps us improve, and we appreciate your understanding and patience. We hope to have the opportunity to welcome you back for an even better stay in the future!
by A verified traveler
Posted 1 Sep 2024
Lobby when crowded with people becomes very noisy and not pleasant to stay in the lobby area.
Comment from Hotel Management
2 Sep 2024 by Aleni, Hotel Management
Thank you for your valuable feedback and for giving us a 4-star rating! We’re sorry to hear that the noise in the lobby affected your experience. We’re constantly working on improving our guest areas, and your comments will help us make enhancements. We appreciate your understanding and hope to provide you with a more enjoyable stay during your next visit.
by A verified traveler
Posted 31 Aug 2024
Dinner and breakfast at the hotel were delicious!
Comment from Hotel Management
2 Sep 2024 by Aleni, Hotel Management
Thank you for the glowing 5-star review! We’re delighted to hear that you enjoyed both dinner and breakfast with us. Our team works hard to provide delicious and memorable meals, so your feedback means a lot. We look forward to serving you again soon!
