Ratings based on 990 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Nassau
Posted 31 Dec 2024
by A verified traveler
Posted 28 Dec 2024
Comment from Hotel Management
29 Dec 2024 by General Manager, Hotel Management
Thank you for the review
by A verified traveler
Posted 27 Dec 2024
The property reeked with a foul odor probably smoke throughout the facility. The staff was unpleasant. As a result, my guest was unable to sleep at this location.
Comment from Hotel Management
29 Dec 2024 by General Manager, Hotel Management
Thank you for your review and comments. I will make sure our maintenance manager knows about it and we will work on it.
by A verified traveler
Posted 26 Dec 2024
It was Super Convenient for me! In a great Location! Everything was Super Newly Renovated!
Comment from Hotel Management
27 Dec 2024 by General Manager, Hotel Management
Thank you for the review and comments.
by A verified traveler
Posted 21 Dec 2024
Comment from Hotel Management
25 Dec 2024 by General Manager, Hotel Management
Thank you for the review.
by A verified traveler
Posted 17 Dec 2024
The cleaning service was not reliable
Comment from Hotel Management
18 Dec 2024 by General Manager, Hotel Management
Thank you for the review.
by A verified traveler
Posted 13 Dec 2024
I would recommend this property to anyone! It was nice and clean; tasty breakfast, 24-hr coffee. A notice taped beside the elevator mentioned promised upgrades to come. (I can only recall a gym as one of them because that is the first thing my daughter searched out.) My only personal negative was I forgot my white noise machine and it was much too quiet with not quite enough soundproofing for my sleep need. My adult daughter had no problem.
Comment from Hotel Management
15 Dec 2024 by General Manager, Hotel Management
Thank you for the review and comments
by A verified traveler
Posted 11 Dec 2024
Comment from Hotel Management
12 Dec 2024 by General Manager, Hotel Management
Thank you for the review.
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
9 Dec 2024 by General Manager, Hotel Management
Thank you for the review
by A verified traveler
Posted 4 Dec 2024
There was a weird smell in the rooms and throughout the hotel
Comment from Hotel Management
5 Dec 2024 by General Manager, Hotel Management
Thank you for the review and comment. I will ask our maintenance team to work on it.
