Ratings based on 461 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Coldstream
Posted 29 Oct 2024
Great home base to explore the Blue Mountains. Away from the touristy areas with easy proximity to Wentworth Falls hiking and a quick drive to Leurra, Katoomba and Blackheath.
by A verified traveler
Posted 28 Oct 2024
Well appointed and comfortable - beautiful surroundings and loved relaxing by the fire after a spa
by A verified traveler from Tahuya
Posted 24 Oct 2024
Beautiful area! Apartment was a bit dated and worn, and the bath had a keyed tub, but no shower stall.
Comment from Hotel Management
24 Oct 2024 by Falls Mountain Retreat, Hotel Management
Thank you for taking the time to share your feedback, Philip. We appreciate your kind words about the beautiful area. We will take your comments into consideration as we strive to improve our accommodations for all our guests.
by A verified traveler
Posted 23 Oct 2024
The jaccuzzi was wonderful. Good coffee laid on.
Comment from Hotel Management
24 Oct 2024 by Falls Mountain Retreat, Hotel Management
Thanks, Susannah, for the wonderful review of Falls Mountain Retreat Blue Mountains. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!
by A verified traveler
Posted 23 Oct 2024
Fantastic resort
Comment from Hotel Management
24 Oct 2024 by Falls Mountain Retreat, Hotel Management
Thank you for taking the time to leave us such a positive review, Thomas. We are delighted to hear that you had a fantastic experience at Falls Mountain Retreat Blue Mountains. We appreciate your kind words and hope to welcome you back again in the future.
by A verified traveler
Posted 17 Oct 2024
I love the nature/ garden that surrounds the property. All hiking trails and the three sisters are within few minutes from the property.
Comment from Hotel Management
24 Oct 2024 by Falls Mountain Retreat, Hotel Management
Thank you for taking the time to share your positive experience with us, Selva. We are delighted to hear that you enjoyed the natural beauty surrounding our property and the convenient access to hiking trails and the Three Sisters. We hope to welcome you back again soon.
by A verified traveler
Posted 17 Oct 2024
Beautiful property, walking distance to some fantastic walking tracks with amazing views. Will definitely be back.
Comment from Hotel Management
24 Oct 2024 by Falls Mountain Retreat, Hotel Management
Thank you so much for taking the time to share your experience, Steven! We are thrilled to hear that you enjoyed your stay and the beautiful walking tracks nearby. We look forward to welcoming you back in the future.
by A verified traveler
Posted 27 Sep 2024
Great location - quiet and set in nature.
by A verified traveler
Posted 15 Sep 2024
Really picturesque place.
Comment from Hotel Management
17 Sep 2024 by Falls Mountain Retreat, Hotel Management
Thanks Sean for the wonderful review of Falls Mountain Retreat Blue Mountains. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!
by A verified traveler from Sarina
Posted 13 Sep 2024
I found this room a little disappointing. It's run-down and needs a serious refresh.
Blind in the bathroom was broken. Curtains in the living room didn't close properly leaving a gap which made me feel a bit self-conscious. Screen door was a pig to close. Chipped and cracked tiles. Inch-thick dust on top of the closet and behind the TV unit, etc.
There's no daily cleaning service, which is fine, but the lack of a broom or mop in the unit meant I couldn't clean up after myself.
Cigarette smoke wafting in from the neighbouring units was a big issue. I had to keep the doors and windows closed when they were in which is a shame. That, more than anything ruined my stay.
Its a shame really because the area is BEAUTIFUL. Also the bed was comfortable, shower was hot and the gas fire was a nice touch on cold nights.
Hope your stay is better than mine.
