Ratings based on 964 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
It was ok for the price
by A verified traveler
Posted 24 Nov 2024
Breakfast was great.
Comment from Hotel Management
24 Nov 2024 by CK, Hotel Management
Dear Heather, We loved having you stay with us at Quality Inn Stateline. We are happy that you liked the experience. Thank you! You have motivated us to work harder and improve with your positive comments. We look forward to seeing you revisit us soon and having an even greater experience. Thank you, Sincerely, General Manager
by A verified traveler
Posted 23 Nov 2024
Not a good hotel when we got there bed sheets where stained, toilet seat was broken, hairs all in the bathtub looked like it hadn’t been cleaned.
Comment from Hotel Management
24 Nov 2024 by CK, Hotel Management
Dear Juan, We are very thankful for your selecting our property during your previous visit. Your review showed us that we have not met your expectations and high standards. We offer an unconditional apology. We have investigated your issue thoroughly and taken appropriate steps to ensure this does not repeat.Looking forward to welcoming you back, we are confident you will see a better version of us then. Sincerely, General Manager
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
24 Nov 2024 by CK, Hotel Management
Dear Goran, We loved having you stay with us at Quality Inn Stateline. We are happy that you liked the experience. Thank you! You have motivated us to work harder and improve with your positive comments. We look forward to seeing you revisit us soon and having an even greater experience. Thank you, Sincerely, General Manager
by A verified traveler
Posted 23 Nov 2024
The room was clean and comfortable. They had a nice full breakfast. I appreciated that the carpet in the room was clean because the last hotel we stayed at the room was cramped and the carpet was dirty.
Comment from Hotel Management
23 Nov 2024 by CK, Hotel Management
Dear Beverly, We loved having you stay with us at Quality Inn Stateline. We are happy that you liked the experience. Thank you! You have motivated us to work harder and improve with your positive comments. We look forward to seeing you revisit us soon and having an even greater experience. Thank you, Sincerely, General Manager
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by CK, Hotel Management
Dear Leo, We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not met your expectations and high standards. We offer an unconditional apology. We have investigated your issue thoroughly and taken appropriate steps to ensure this does not repeat. Looking forward to welcoming you back, we are confident you will see a better version of us then. Sincerely, General Manager
by A verified traveler
Posted 20 Nov 2024
Good room for price
Comment from Hotel Management
21 Nov 2024 by CK, Hotel Management
Dear Kevin, We loved having you stay with us at Quality Inn Stateline. We are happy that you liked the experience. Thank you! You have motivated us to work harder and improve with your positive comments. We look forward to seeing you revisit us soon and having an even greater experience. Thank you, Sincerely, General Manager
by A verified traveler
Posted 20 Nov 2024
Great place to stay quite and clean
Comment from Hotel Management
20 Nov 2024 by CK, Hotel Management
Dear Yunuen, We loved having you stay with us at Quality Inn Stateline. We are happy that you liked the experience. Thank you! You have motivated us to work harder and improve with your positive comments. We look forward to seeing you revisit us soon and having an even greater experience. Thank you, Sincerely, General Manager
by A verified traveler
Posted 20 Nov 2024
Comfy beds. Mushy pillows
Comment from Hotel Management
21 Nov 2024 by CK, Hotel Management
Dear Catherine, We loved having you stay with us at Quality Inn Stateline. We are happy that you liked the experience. Thank you! You have motivated us to work harder and improve with your positive comments. We look forward to seeing you revisit us soon and having an even greater experience. Thank you, Sincerely, General Manager
by A verified traveler from Durango
Posted 19 Nov 2024
HVAC didn’t work. Staff was kind and gave us a room where it did work. Breakfast was poor. They were out of many things and it was a slow period, it just wasn’t a priority.
Comment from Hotel Management
20 Nov 2024 by CK, Hotel Management
Dear Tim, We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not met your expectations and high standards. We offer an unconditional apology. We have investigated your issue thoroughly and taken appropriate steps to ensure this does not repeat. Looking forward to welcoming you back, we are confident you will see a better version of us then. Sincerely, General Manager
