Ratings based on 227 Verified Reviews
3.9 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Kelowna
Posted 3 Jan 2025
We received an upgraded room, gratis, from the congenial desk clerk. My spouse has a compromised back so scaling up and down 2nd level stairs won't be missed. The room is spacIous.
Hand soap was absent; we were too tired to retrieve some, and we had some with us
by A verified traveler
Posted 23 Dec 2024
by A verified traveler
Posted 23 Dec 2024
I wish it was stated that the pool was outside. The room was a little dirty but the people were super nice. By breakfast, they mean fresh fruit in the lobby. Great customer service and kind people though!
by A verified traveler
Posted 22 Dec 2024
Room cold heater set at max 75 need to run for a long time to warm the room up. Better if they could turn on the heat few hours before guest arrival. Need to fix curtains don’t close properly letting in street light. Windows not double glazed you get to contend with all street noises
by A verified traveler
Posted 17 Dec 2024
Spacious room for 3 beds. It’s just need more cleanliness because when we tried to move the small chair we saw a use bandage and some hair in the bathroom. But overall we enjoy our stay, kids love the space of the bed.
by A verified traveler
Posted 15 Dec 2024
Not bad for a place i just needed to sleep. But the cleanliness was an issue. The bathroom was just dirty, and towels have stains on them. Not really what I would want when spending about 100 a night.
I found the staff helpful, and the stay at least convenient.
by A verified traveler
Posted 9 Dec 2024
It was ok. I didn’t get to sleep much due to uncontrollable bed and pillows, was hurting my back. Then noise that was coming from another rooms fan was non stop and annoying.
by A verified traveler
Posted 2 Dec 2024
by A verified traveler
Posted 30 Nov 2024
Great value and location!
Check in was a snap with friendly greeter and welcoming lobby vibe. The room: Renovated to mostly modern, shower pressure was good, clean, and the bed was comfortable for both of us. Walk downtown shops and eateries. We'll stay here again.
by A verified traveler
Posted 10 Nov 2024
The staff was great, had a problem with the tv remote, quickly provided a replacement remote.
