Ratings based on 958 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
2 Jan 2025 by Guest Services, Hotel Management
Thank you for taking the time to leave us a review. We are sorry that we did not meet your expectations. If there is anything specific we can improve on, please don't hesitate to reach out to us directly and let us know.
by A verified traveler
Posted 1 Jan 2025
Great
Comment from Hotel Management
2 Jan 2025 by Guest Services, Hotel Management
Thank you for the 5-star review! We are happy to hear you had a great stay with us!
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Guest Services, Hotel Management
Thank you for taking the time to leave us a 5-star review! We are delighted to hear you had a great stay with us. Thank you for choosing us, we hope to welcome you back soon!
by A verified traveler
Posted 29 Dec 2024
I hope there's more option for the breakfast
Comment from Hotel Management
29 Dec 2024 by Guest Services, Hotel Management
Thank you for taking the time to leave us a review. We are sorry to hear you were disappointed in our breakfast options. We strive to provide our guests with many different options in our breakfast buffet, and we regret this wasn't your experience. We hope you give us another chance and choose us for your next trip to Wenatchee!
by A verified traveler
Posted 29 Dec 2024
Loved everything about this stay. It was wonderful they allowed my dog to stay with me for a small fee. I'll stay again.
Comment from Hotel Management
29 Dec 2024 by Guest Services, Hotel Management
Thank you for the kind words and wonderful review! We are so happy to hear that you you loved your stay with us and that you will stay with us again. We will be happy to welcome you and your dog back any time!
by A verified traveler
Posted 29 Dec 2024
Good employees
Comment from Hotel Management
29 Dec 2024 by Guest Services , Hotel Management
Thank you for the 5-star review! We are happy to hear you had a good stay and found our employees to be helpful. We strive to provide excellent customer service, and we are glad to hear that was your experience. We hope to see you again soon!
by A verified traveler
Posted 29 Dec 2024
The rooms are always clean, friendly staff and great location.
Comment from Hotel Management
29 Dec 2024 by Guest Services, Hotel Management
Thank you for the 5-star review! We are delighted to hear that you've found our rooms clean and our staff friendly. We strive to provide a quality stay for all our guests, and we are happy to hear this was your experience. We look forward to welcoming you back soon!
by A verified traveler
Posted 26 Dec 2024
convenience transportation & easy located
Comment from Hotel Management
27 Dec 2024 by Guest Services, Hotel Management
Thank you for leaving us a 5-star review! We are so happy to hear you had a great stay with us! We hope to welcome you back soon!
by A verified traveler
Posted 26 Dec 2024
Comment from Hotel Management
26 Dec 2024 by Guest Services, Hotel Management
Thank you for the 5-star review! We are happy to hear that you enjoyed your stay with us. We hope to welcome you back soon!
by A verified traveler
Posted 25 Dec 2024
Easy to locate the hotel and check in. The stay was comfortable. There is small miscommunication between the staff but overall a pleasant stay.
Comment from Hotel Management
26 Dec 2024 by Guest Services, Hotel Management
Thank you for taking the time to leave us a positive review! We are very sorry to hear that there was a miscommunication with our staff. We will address this with our staff and make sure that going forward we are communicating in a more effective manner. We are glad you had a pleasant stay otherwise! Thank you for choosing us, and we hope to get the chance to welcome you back someday!
