Ratings based on 986 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 17 Nov 2024
The room was clean, check in convenient. Center of town, easy access.
by A verified traveler
Posted 11 Nov 2024
by A verified traveler
Posted 11 Nov 2024
Overall very happy with our stay.
by A verified traveler
Posted 2 Nov 2024
Friendly Staff and also really helpful. Breakfast every morning; very delicious by the way. Has WiFi, TV, snacks at the front desk.
by A verified traveler
Posted 2 Nov 2024
We were welcomed by a friendly, helpful staff person. Beds were comfortable, and the breakfast excellent!
by A verified traveler
Posted 28 Oct 2024
Carpets were stained. Beds had stained skirts, and were made sloppy. I asked for a little bit later checkout and was told it would be an additional $20.00. I have never had issues with other hotels in the area when requested.
Comment from Hotel Management
29 Oct 2024 by Bobby, Hotel Management
Deat GeralineThank you for bringing these concerns to our attention. I sincerely apologize for the condition of the carpets and bed skirts in your room; this is not the standard we aim to uphold. I also understand how frustrating it can be to encounter issues with a late checkout request, especially if you've had positive experiences elsewhere.Your feedback is invaluable, and we will address these matters with our team to ensure improvements are made. We hope to have the opportunity to provide you with a better experience in the future.Beat Regards,Balbir SahotaGeneral ManagerBest Western Chieftain Inn
by A verified traveler
Posted 24 Oct 2024
by A verified traveler
Posted 22 Oct 2024
There was a problem with some of the rooms on the bottom floor. But the young lady at the front desk was very helpful and moved us to a different area. The hotel is older and in general needs updating. The area was perfect. It was easy to get to everywhere that I wanted to go.
Comment from Hotel Management
23 Oct 2024 by Bobby, Hotel Management
Dear Brenda.Thank you for your feedback! We're glad to hear that our front desk staff was able to assist you and that you found the location convenient for your needs. We appreciate your comments about the hotel, and we're always looking for ways to improve the guest experience. We hope to welcome you back soon for an even better stay!Best Regards,Balbir SahotaGeneral ManagerBest Western Chieftain Inn
