Ratings based on 970 Verified Reviews

4.0 out of 5
100% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 3 Dec 2024
Was easy access to amenities
4 out of 5
by A verified traveler

Posted 25 Nov 2024
Good property but car parking not available but you can drop in -out can use for 10mint
Comment from Hotel Management
26 Nov 2024 by BB, Hotel Management
Thank you for your feedback! We're glad you liked the property. We understand the parking situation may be a bit inconvenient, but we hope the 10-minute drop-off area helped during your stay. We appreciate your understanding and look forward to welcoming you again soon!
5 out of 5
by A verified traveler

Posted 24 Nov 2024
Like home from home. Really good bar prices and option for music. Brilliant staff.
Comment from Hotel Management
26 Nov 2024 by BB, Hotel Management
Thank you for your wonderful feedback! We're so glad to hear you felt at home during your stay. It's great to know you enjoyed the bar prices, music options, and our brilliant staff. We truly appreciate your kind words and look forward to welcoming you back soon!
5 out of 5
by A verified traveler

Posted 15 Nov 2024
Nothing to add
Comment from Hotel Management
28 Nov 2024 by Steve, Hotel Management
Dear Paul,Thank you so much for your positive rating! We’re thrilled you enjoyed your stay and look forward to welcoming you back soon!Best Regards,Ibis London Wembley
5 out of 5
by A verified traveler

Posted 2 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Ibis London Wembley, Hotel Management
Dear Yolanda,Thank you for your positive review and for choosing to stay with us at Ibis London Wembley! We’re glad to hear that you had an enjoyable experience, and we appreciate your support.Your feedback is invaluable as it helps us continue to improve. We look forward to welcoming you back and hope to provide an even better stay next time.Warm regards,Ibis Wembley
5 out of 5
by A verified traveler

Posted 28 Oct 2024
This was the perfect property for my needs. Going to the concert at the OVO was super easy and everything was walkable. Would stay again. Such a nice property.
Comment from Hotel Management
7 Nov 2024 by ibis London Wembley Team, Hotel Management
Dear Guest,Thank you for your fantastic review! We're thrilled to hear that our location was perfect for your concert at the OVO Arena and that you found everything so convenient and walkable. It's great to know you enjoyed your stay, and we would be delighted to welcome you back whenever you're in the area again.Best regards,The ibis London Wembley Team
4 out of 5
by A verified traveler

Posted 27 Oct 2024
Comment from Hotel Management
28 Nov 2024 by Steve, Hotel Management
Dear Raegine,Thank you so much for your positive rating! We’re thrilled you enjoyed your stay and look forward to welcoming you back soon!Best Regards,Ibis London Wembley
2 out of 5
by A verified traveler

Posted 26 Oct 2024
We booked this property because it was close to Wembley Stadium. It was an easy walk. Close to the train and the tube stations. The staff were very pleasant, unfortunately that was about it. The beds were horrible, the mattress was only about two inches thick and very lumpy. Made sleeping very difficult. The housekeeper did not empty the trash for the whole stay, it piled up. So great that it’s close to Wembley but that’s about it.
Comment from Hotel Management
7 Nov 2024 by ibis London Wembley Team, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We are pleased to hear that you found our location convenient for your visit to Wembley Stadium and appreciated the pleasant service from our team. However, we sincerely regret that the quality of the bed and housekeeping did not meet your expectations. Please accept our apologies for the inconvenience caused. We will certainly address your concerns with our housekeeping team to ensure these issues are improved for future stays.We value your comments and hope to have the opportunity to welcome you back for a more comfortable experience.Best regards,The ibis London Wembley Team
5 out of 5
by A verified traveler

Posted 25 Oct 2024
Location
Comment from Hotel Management
7 Nov 2024 by ibis London Wembley Team, Hotel Management
Thank you for your fantastic rating! We’re delighted you had a great stay with us at ibis London Wembley and look forward to welcoming you back soon.
4 out of 5
by A verified traveler from lynn

Posted 24 Oct 2024
Nice
Comment from Hotel Management
24 Oct 2024 by Ibis London Wembley, Hotel Management
Dear Deborah,We're glad you enjoyed your stay and hope to see you again soon. Thank you for your review. RegardsIbis London Wembley