Ratings based on 326 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Very friendly staff
by A verified traveler
Posted 25 Nov 2024
My stay at the Royal Oak was wonderful. My room was exceptional, from all amenities to a very comfortable bed.
The staff in every area was professional, friendly and very helpful. I especially enjoyed my breakfasts and the afternoon tea I shared with my friends from the area.
I highly recommend this hotel in every respect.
by A verified traveler
Posted 11 Nov 2024
Everything about the hotel was perfect for our stay, wouldn't hesitate to stay again or recommend it to friends
by A verified traveler
Posted 25 Oct 2024
What a lovely hotel. It was an older hotel with bar and restaurant, but was decorated very cozy! The staff were exceptional and you could tell they all loved their jobs, as taking care of their guests was their top priority. The welcome letter in our room was also nice. We traveled all over Scotland and England for 17 days and this was our favorite stop. If we ever get to travel to Wales again, we will stay here!
by A verified traveler
Posted 1 Oct 2024
by A verified traveler
Posted 25 Sep 2024
Lovely hotel on the center of town. Excellent dinner and breakfast.
by A verified traveler
Posted 24 Sep 2024
Brilliant staff. Very helpful. Old and character filled but spotlessly clean. Meals were very good also. Brought friends to show them where I was brought up, and really proud of the quality of the Royal Oak's offering.
by A verified traveler
Posted 23 Sep 2024
Did not receive an itemized invoice when I checked out. Was told that Expedia woukd provide that! I've always received an itemized bill with any hotel stay, car renta, etc, even using a third party. Quite rude if yiuthink about it. I have a charge I don't recognize. I'll just refuse to pay it until I get documentation!
by A verified traveler
Posted 18 Sep 2024
Great stay
by A verified traveler
Posted 8 Sep 2024
The staff were very friendly.
