Ratings based on 598 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Roshika,We are thrilled to hear that you had a wonderful stay with us! We hope to welcome you back soon for another exceptional experience.
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Manager, Hotel Management
Hello Fay, We're sorry to hear that your experience did not meet expectations. Please reach out to us directly so we can address any issues you encountered during your stay. We value your feedback and would like to make things right for you.
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Manager, Hotel Management
Hello Dominique,Thank you for sharing your experience at the USA Inn! We’re thrilled to hear that you enjoyed your stay and that our team contributed to making it memorable. Your feedback is invaluable to us as we continually strive to provide a welcoming and comfortable environment for all our guests.We look forward to the chance to host you again and make your next visit just as enjoyable. Don’t hesitate to reach out if there’s anything we can do to make your stay even better next time.Warm regards,The USA Inn Team
by A verified traveler
Posted 29 Oct 2024
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Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Hello Andeyra, We appreciate you taking the time to share your feedback with us. Please contact our management team directly to address your concerns further. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Manager, Hotel Management
Dear Rene,Thank you for choosing to stay with us and for taking the time to leave a 4-star review! We’re glad to hear that you enjoyed your experience and appreciate your feedback. Your comments help us to continually improve our services. If there’s anything specific you’d like to share about how we can make your next stay even better, we’d love to hear from you. We look forward to welcoming you back soon!Warm regards,The USA Inn Team
by A verified traveler
Posted 20 Oct 2024
This hotel has all I look for, clean, budget friendly and safe. Easy check in with the friendly front desk clerk. Easy parking. Nice bed and pillows. Free wifi. Easy to get to also. Right down the road from the beach. Would recommend and would stay again.
Comment from Hotel Management
21 Oct 2024 by Manager, Hotel Management
Dear Michelle,Thank you so much for your kind review! We're delighted to hear that you enjoyed your stay with us and found everything you were looking for—cleanliness, affordability, and safety. It's great to know that our easy check-in process, comfortable amenities, and convenient location near the beach made your visit enjoyable. Your recommendation means a lot to us, and we truly appreciate your feedback.We look forward to welcoming you back to The USA Inn on your next visit!Warm regards,The USA Inn Team
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
20 Oct 2024 by Manager, Hotel Management
Dear Andrea,Thank you so much for your fantastic 5-star review! We are thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team, and we’re delighted that our efforts to provide a great experience were reflected in your visit. We look forward to welcoming you back to The USA Inn for another wonderful stay!Warm regards,The USA Inn Team
by A verified traveler
Posted 14 Oct 2024
We have stayed with USA INN in Welles, Me. The place is very clean and we have always had warm caring concern from management to be sure we are content and satisfied. I would recommend this place to all. Never been disappointed with our stay .
Comment from Hotel Management
15 Oct 2024 by Manager, Hotel Management
Dear Debra,Thank you so much for your kind words and for being a valued guest at USA Inn. We're delighted to hear that you enjoyed your stay and found the motel to be clean and comfortable. It’s always our priority to ensure our guests feel cared for, and your positive feedback motivates our team to keep delivering the best experience.We truly appreciate your recommendation and look forward to welcoming you back on your next visit to Wells. If there’s anything we can do to make your future stays even better, please don’t hesitate to let us know.Warm regards,The USA Inn Team
by A verified traveler
Posted 13 Oct 2024
N/A
Comment from Hotel Management
14 Oct 2024 by Manager, Hotel Management
Dear Kelley,Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had a great stay with us at The USA Inn. Your positive feedback is truly appreciated and motivates our team to continue delivering the best possible experience for our guests.We look forward to welcoming you back in the future. If there’s anything we can do to make your next stay even more enjoyable, please don’t hesitate to reach out.Warm regards,The USA Inn Team
by A verified traveler
Posted 10 Oct 2024
Rooms is in need of repairs. Shower not working properly, toilet was not hooked to the floor properly. Thought it was going to tip over. Non smoking room with cigarette burns on the edge of the tub
Comment from Hotel Management
11 Oct 2024 by Manager, Hotel Management
Dear Christopher,Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you experienced during your stay. Your comfort is our top priority, and we are truly sorry that we fell short in ensuring that this was reflected during your visit.We are actively working on improvements and have a dedicated maintenance team addressing the repair needs you mentioned. The condition of the shower and toilet are unacceptable, and I assure you that we will resolve these issues promptly. In addition, we take concerns regarding smoking policies very seriously, and we will be investigating the matter regarding the cigarette burns to prevent this from happening again.We hope you will give us another opportunity to provide you with a better experience in the future. Please feel free to reach out directly if you decide to return, and we would be happy to ensure everything is in perfect order for your stay.Thank you again for your feedback.Sincerely,The USA Inn Team
