Bristol International Airport (BRS) - 39 min drive
Restaurants
Cathedral Green - 1 min walk
The Quarter Jack - 7 min walk
Fosso Lounge - 3 min walk
Flapjackery - 1 min walk
Coffee#1 - 3 min walk
About this property
The Ancient Gatehouse Hotel
Guesthouse connected to a shopping center
A terrace, a garden, and a restaurant are just a few of the amenities provided at The Ancient Gatehouse Hotel. In addition to a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
Cooked-to-order breakfast (surcharge), express check-out, and multilingual staff
A front-desk safe and smoke-free premises
Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and include comforts such as premium bedding, in addition to thoughtful touches like free WiFi and free bottled water.
Cooked-to-order breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 9:30 AM on weekends; GBP 15 for adults and GBP 15 for children
A restaurant
Restaurants on site
Rugantino
Family friendly
Separate bedroom
Conveniences
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
2 floors
Built in 1473
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
18-inch flat-screen TV with digital channels
Food and drink
Electric kettle
Free bottled water
Limited room service
More
Desk
Heating
Individual decor
Individual furnishings
Phone
Portable fan
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 10 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 24
Express check-out available
Special check-in instructions
The front desk is open Thursday - Monday (8:00 AM - 10:00 PM) and Tuesday - Wednesday (9:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
Access methods
Staffed front desk, lockbox
Pets
Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately GBP 15.00 for adults and GBP 15.00 for children
Pet fee: GBP 20 per pet, per night
Service animals are exempt from fees
Late check-out fee: GBP 24 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Property is also known as
Ancient Gatehouse Hotel Wells
Ancient Gatehouse Hotel
Ancient Gatehouse Wells
Ancient Gatehouse
The Ancient Gatehouse
The Ancient Gatehouse Wells
The Ancient Gatehouse Hotel Wells
The Ancient Gatehouse Hotel Guesthouse
The Ancient Gatehouse Hotel Guesthouse Wells
Frequently asked questions
Is The Ancient Gatehouse Hotel pet-friendly?
Yes, dogs are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at The Ancient Gatehouse Hotel?
As of Jun 25, 2025, prices found for a 1-night stay for 2 adults at The Ancient Gatehouse Hotel on Jul 6, 2025 start from P 5,602.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at The Ancient Gatehouse Hotel?
There is free parking nearby.
What time is check-in at The Ancient Gatehouse Hotel?
Check-in start time: 2 PM; Check-in end time: 10 PM.
What time is check-out at The Ancient Gatehouse Hotel?
Check-out is at 11 AM. Late check-out is available for GBP 24 (subject to availability).
Where is The Ancient Gatehouse Hotel located?
Located in the heart of Wells, this guesthouse is steps from Wells & Mendip Museum and Wells Cathedral. Vicar's Close and Ebbor Gorge are also within 5 minutes.
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The Ancient Gatehouse Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 100 out of 171 reviews
10 - Excellent
100
Rating 8 - Good. 49 out of 171 reviews
8 - Good
49
Rating 6 - Okay. 13 out of 171 reviews
6 - Okay
13
Rating 4 - Poor. 7 out of 171 reviews
4 - Poor
7
Rating 2 - Terrible. 2 out of 171 reviews
2 - Terrible
2
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10
Excellent location in a charming city
John
Stayed 1 night in Jun 2025
10/10
An old character building which has a very modern feel to it. Excellent
Scott
Stayed 1 night in Jun 2025
8/10
Cleanliness and laid back feel about the place.Very good value for money
michael
Stayed 1 night in May 2025
10/10
Loved everything about it, the staff were amazing and can’t praise the Chef enough… the restaurant is top notch.
Dominic
Stayed 2 nights in Mar 2025
10/10
Possibly the most beautiful hotel I’ve ever stayed in and the most friendly staff possible!
Tracey
Stayed 2 nights in Mar 2025
10/10
Just as it is described on the Expedia website. We loved it. Sadly only a one night stopover but we will definitely return. It was a stunning view (Wells Cathedral) in such a comfortable room. Wonderful!
Janet
Stayed 1 night in Mar 2025
8/10
Lovely stay with an excellent welcome from very attentive hotel and restaurant staff. Room and bathroom was a bit smaller than I expected, and could do with a bit more modernising, TV was very small and floors quite uneven and creaky. But that kind of added to the atmosphere of an ancient gatehouse. Next time I would request a room with a view of the cathedral as I think these must be more spacious.
Sarah
Stayed 1 night in Apr 2025
10/10
Great stay! The restaurant was great and such an interesting building.
Bethany
Stayed 2 nights in Sep 2024
8/10
We had never visited Wells and was interested in going to the Cathedral and Bishops Palace. Hotel looked well placed for this. Overall a good hotel with a good restaurant. Room a bit snug and absence of shower not great for visitors of a certain age. Bath looked like too much of a slip hazard.
Richard
Stayed 2 nights in Mar 2025
10/10
Views of the Cathedral. Excellent location. Delicious Italian restaurant on-site with many options all around. Andy (manager) and the entire staff so friendly and helpful. Highly recommended for the price - 2 star at 4 star service.
Parking not that convenient, but that is expected.
Dayna
Stayed 2 nights in Feb 2025
6/10
Room was in need of updating, carpet was dirty. Staff were pleasant, but failed to tell us that they were not open on the day we left so no breakfast would be served. We just left our key at the closed desk. The restaurant looked very nice, but didn’t get a chance to try it.
Amanda
Stayed 1 night in Apr 2025
10/10
Wonderfully located in this historic city
Sarah
Stayed 1 night in Sep 2024
8/10
Can't fault the service, the breakfast was great, the staff friendly and they even did us pizza as we was running very late and missed dinner. The room was okay, only negative was the bed was small and you couldn't stand to shower, had to sit in the bath and hold the shower head, but it was fine.
Philip
Stayed 1 night in Jan 2025
10/10
The property is beautiful, the staff great and the restaurant amazing. Can’t wait to come back!
Tiffany M
Stayed 1 night in Oct 2024
10/10
Room a bit tired in places but clean and comfortable bed with top view.
Neil Porter
Stayed 1 night in Jan 2025
10/10
Wonderfully friendly staff. Great location just steps away from the cathedral.
George
Stayed 1 night in Jul 2024
10/10
I rarely do reviews but what a gem of a place.
robin
Stayed 1 night in Jan 2024
10/10
What an absolute stunning property, Unique and Ancient, Clean and quiet great position for all Wells has to offer
Sarah
Stayed 1 night in May 2024
10/10
A little gem of a hotel. Narrow and steep staircases so probably not ideal for people with mobility issues but it really is beautiful. I stayed in room 4, small and pretty with the most amazing view of the cathedral. Central location, comfortable and clean and excellent value for money.
Nicky
Stayed 1 night in Sep 2024
8/10
Fantastic location with our room having a clear view of the wonderful Wells cathedral.
Robert
Stayed 3 nights in May 2024
10/10
Opted for a double room and shower but decided to go for a bath and was shown a beautiful room in the tower and took it ! Staff were very helpful and the food was delicious and beautifully presented
adam
Stayed 1 night in Jul 2024
10/10
Such a great place to stay …..love how old the building is and the quirkiness of it. Also the Beautiful view of the Cathedral from our room !
wendy
Stayed 2 nights in Jul 2023
10/10
Lovely old building with a fantastic view of the cathedral. Handy over night parking by the green. Staff were very friendly.
Verified traveler
Stayed 2 nights in Mar 2024
10/10
Absolutely stunning views of the cathedral. Food and service was incredible
carol
Stayed 2 nights in Sep 2023
10/10
Character property, loved the antique 4 poster bed. So comfy. En-suite very clean with good products. We dined in the restaurant in the evening and meal was excellent and so was breakfast. Staff really friendly and helpful.