Ratings based on 893 Verified Reviews

4.4 out of 5
83% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 25 Jun 2024
The hotel was clean and served its purpose for a quick overnight stay. The front desk lady was friendly. The negatives were the lack of any amenities, considering the price for the night. The only offering was the in-room coffee that served a 6oz. cup of coffee. There is no continental breakfast, and the area offers very few options for breakfast.
5 out of 5
by A verified traveler

Posted 15 Jun 2024
Great cute place. Really clean and felt very homey and inviting. Staff was amazing and super friendly! We were going to get there to check in after the office closed and they were willing to wait for us! Amazing people and an amazing place. Bathrooms were clean, rooms were a great size for what we needed. Loved it!
5 out of 5
by A verified traveler

Posted 15 Jun 2024
Nice little place. Close to freeway. Staff was super nice.
5 out of 5
by A verified traveler

Posted 15 Jun 2024
Comfortable small clean hotel for a nights stay and back on the road again.
5 out of 5
by A verified traveler

Posted 13 Jun 2024
Lovely folks who own this motel. The smell of banana bread greeted my haggard self when I walked into the office. Simple accommodations but clean, everything you need, and a comfy place to rest my head and get a great sleep before getting on the road again.
Comment from Hotel Management
13 Jun 2024 by Paul, Hotel Management
Thanks Jasmine, for your kind review. It was a pleasure meeting you. Blessings on your new viticulture endeavor in Napa!
5 out of 5
by A verified traveler from Bothell

Posted 7 Jun 2024
Great older property that is always updated, clean and perfect inside.
Comment from Hotel Management
13 Jun 2024 by Paul, Hotel Management
Thanks Richard.
5 out of 5
by A verified traveler

Posted 5 Jun 2024
Pretty clean but the property could use some updates such as bathroom door would stick and unable to close it all the way to lock it. However the beds were comfortable and we slept well. Staff was great. My husband forgot a pocket knife and they mailed it to us. We really appreciated that.
Comment from Hotel Management
13 Jun 2024 by Paul, Hotel Management
Thanks Delsa. That bathroom door that was sticking is now fixed.
5 out of 5
by A verified traveler

Posted 2 Jun 2024
I have come through Wells many times, have always stayed at Hampton. But, decided to give a small business a shot, and I do not regret it. It’s a little bit of nostalgia, that Route 66 feeling. Rooms were clean, beds soft, towels fluffy, area quiet, staff friendly. Ignore the surroundings, downtown Wells was devastated by an earthquake, the area might look “sketchy”, but everyone was kind and I felt absolutely safe. Walked to a restaurant and park.
Comment from Hotel Management
13 Jun 2024 by Paul, Hotel Management
Thanks Andrew! A better promo I could not have written myself. I appreciate it.
4 out of 5
by A verified traveler

Posted 28 May 2024
Great customer service. Room with two beds was crowded.
Comment from Hotel Management
13 Jun 2024 by Paul, Hotel Management
Thanks Nancy.
4 out of 5
by A verified traveler

Posted 24 May 2024
The woman who checked me in was wonderful.
Comment from Hotel Management
13 Jun 2024 by Paul, Hotel Management
Thanks Sunny.