Ratings based on 168 Verified Reviews
3.3 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Kearney
Posted 10 Jan 2025
nice
Comment from Hotel Management
10 Jan 2025 by Dolly Bain, Hotel Management
Gregory, We appreciate taking time to do a review.We are happy to hear that your stay was to your satisfaction.Safe travels and hope to see you again.
by A verified traveler
Posted 10 Jan 2025
When I went to have the key cards back in our check out the main entrance of the lobby was so slippery because the ice storm the night before ( we have to give them in the hotel crossing the street not in the hotel we stayed) I slipped bad and I felt a bad pain in my left lower back and I mentioned to the lady at the front desk and she just didn’t care at all 😫
Comment from Hotel Management
10 Jan 2025 by Dolly Bain, Hotel Management
Beatriz,My apologizes that your experience was not as expected. Please contact me with more details about your experience so we can address it.Yes check in is at our Baymont across the street. Although we have floor mats and wet floor signs in our lobby it is hard to keep our floors totally dry when we have up to 100 guest a day come through.Safe Travels.
by A verified traveler
Posted 12 Dec 2024
Good staff
Comment from Hotel Management
12 Dec 2024 by Dolly Bain, Hotel Management
Thank you for taking the time for a review.We appreciate your great review and look forward to your next stay! Safe travels.
by A verified traveler
Posted 21 Oct 2024
You could not check in there. You had to go across the street. We were on the second floor. We had to take outside stairs up. There was a leak somewhere, because the carpet was wet around the bathroom door. Everything seemed a little dangerous for 2 women in their 70s. They told us when we checked in that we would be charged $50 extra that we would be returned when we checked our if everything was in order. We slept a few hours and checked out. The next day I was charged an extra $57.75 on my credit card with no explanation. I am still trying to reach them to get it straightened out!!
Comment from Hotel Management
12 Nov 2024 by Dolly Bain, Hotel Management
Landa,I know I spoke to you on the phone and we resolved the issues on your card.I just wanted to double check if your card was taken care of.Thank you for taking the time for this review.We do appreciate reviews to help us better our guests stays.
by A verified traveler
Posted 16 Oct 2024
There were no cups in the room.
Comment from Hotel Management
16 Oct 2024 by Dolly Bain, Hotel Management
Thank you for taking the time to do a review. I do apologize for there being no cups in your room. If ever any guest needs anything at all they may call our front desk, and we will supply and needed items.Sorry for the inconvenience this must have caused you.
by A verified traveler
Great room for the price!
Posted 12 Oct 2024 on HotelsThis was a good hotel at a good price. The room was clean and comfortable. There was a diner right across the street. Great breakfast each morning.
Comment from Hotel Management
13 Oct 2024 by Dolly Bain, Hotel Management
So glad your stay was to your satisfaction! Our Penny's Diner is a great place to eat, glad you enjoyed it.Thank you for taking the time to do a review.
by A verified traveler
Posted 11 Oct 2024 on Hotels
It was ok for the trip we were taking. I probably would not stay there again
Comment from Hotel Management
13 Oct 2024 by Dolly Bain, Hotel Management
Thank you for taking the time to do a review! We appreciate you staying with us.
by A verified traveler
Posted 11 Sep 2024
The room was nice and clean. Check-in was across the street at a different hotel. The only negative was that the showerhead was 5' high. The dinner across the street was an example of a classic greasy spoon.
Comment from Hotel Management
11 Sep 2024 by Doris Bain, Hotel Management
Bob,Thank you for your review. Glad you enjoyed your stay.We appreciate your kind words.Sincerely,
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
6 Sep 2024 by Doris Bain, Hotel Management
Karen,Thank you for taking time to give us a review.We appreciate and of our feedback to better our guests stays.Sincerely,
by A verified traveler
Posted 2 Sep 2024 on Hotels
Comment from Hotel Management
3 Sep 2024 by Dolly Bain, Hotel Management
Thank you for the review, we strive to make your stay as comfortable as possible.Sincerely,
