Ratings based on 9 Verified Reviews
4.0 Room cleanliness
3.5 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Dec 2022 on Hotels
by A verified traveler
Posted 16 Feb 2022 on Hotels
by A verified traveler
Posted 5 Mar 2019 on Hotels
Comment from Hotel Management
4 Apr 2019 by manager, Hotel Management
Dear Miss D,
Thank you for taking the time to review Va Du Charron Coach House. We do appreciate. Hope to see you back in future.
Kind Regards
Va Du Charron Estate
by A verified traveler
Disappointing
Posted 3 Nov 2018 on HotelsWellington has limited options and the Coach House reflects such.. I’ll not return here..
by A verified traveler
Posted 29 Mar 2018 on Hotels
Comment from Hotel Management
17 Apr 2018 by General Manager, Hotel Management
Dear Guest,
Thank you for taking the time to complete our review form. We are delighted to see that you enjoyed your recent experience at our property.
We look forward to welcoming you back in the near future.
Kind regards,
Val du Charron Team
by A verified traveler
Lovely room and view but poor service.
Posted 15 Jan 2018 on HotelsWe stayed 3 nights in the Coach house recently. The rooms are fabulous and the views are stunning. Definitely 5* rooms however the whole place is let down by a few service issues.
- We had no wifi in our rooms for the entire stay. When we enquired about this on day 1 we were told that it sometimes doesn't work and no effort was made to fix the problem.
- Our plunge pool was filthy. There was sand in the bottom and when we looked at the neighbouring room's pool, ours was definitely green. Again we asked on day 1 if this could be cleaned and nothing was done throughout our entire stay.
- We stayed at the hotel hoping to use their bikes as we had seen this advertised. Sadly the bikes were in such bad condition it made it impossible to ride them on the many wonderful trails that are in the vicinity.
Overall it was a lovely stay but definitely not 5*.
Comment from Hotel Management
8 Mar 2018 by Evans, Hotel Management
Thank you for the issues raised, we will definitely look into these and hope you can join us again to access these again.
by Maria
Vacker utsikt men underbemannat hotell
Posted 2 Mar 2017 on HotelsUnderbemannat hotell. Vi bodde i sviten som var 5-stjärnig och bodde där 2 nätter utan att se en enda från personalen bortsett från kökspersonalen. När vi anlände var det en servitör som fick leda oss till rummet, vi fick ingen hjälp med att bära väskor eller liknande. Vi fick absolut ingen 5-stjärnig upplevselse.
by Ruud
Posted 7 Feb 2016 on Hotels
Comment from Hotel Management
13 Dec 2016 by General Manager, Hotel Management
Thank you for your rating. We appreciate the time you have taken to send a review of your stay. We hope you had an enjoyable stay.
We hope to see you soon,
The VDC Team
Recommended
for Everyoneby A verified traveler from Frankfurt
Posted 18 Jan 2016
Cons: ja, das Frühstück! Bitte eigene Karte für Hausgäste!
Wir hatten eine sehr erholsame Woche dort! Restaurantauswahl in der Gegend eher bescheiden....
Comment from Hotel Management
13 Dec 2016 by The VDC Team, Hotel Management
Thank you for your kind words. We are delighted that you had a relaxing time with us at the luxurious Coach House. We have added a new restaurant to our property, we hope you will be back to enjoy it soon.
Well wishes,
