Ratings based on 1,212 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
Check in was easy and staff were very friendly. We booked this property to do laundry before crossing over to the south island. Laundry machine was a 2in1 and small unit so we could only do a partial load and it had trouble drying so we ended up hanging and laying everything out overnight. Room was noisy and our window was broken which was letting more noise in. I believe there was a concert the night we stayed - luckily we were so tired that day that we were able to fall asleep despite the show. Bathroom was very small and there were stains on the carpet probably from previous guests cooking as there was a bit of a cooking smell coming from the hall. Had to park on the street but it was free for the time we were there so we just made sure to bring everything in with us for security. Overall it was fine for a quick stop.
by A verified traveler
Posted 16 Dec 2024
Clean, cool, and convenient.
by A verified traveler
Posted 8 Dec 2024
Location is great. Has kitchen with utensils. Safe. Friendly person at checkin.
by A verified traveler
Posted 8 Dec 2024
Satisfactory
by A verified traveler
Posted 29 Nov 2024
this property is more like a college dorm/apartment than a hotel and i have rated it accordingly. to be a standard hotel the carpet and furnishings need a substancial upgrade. that being said the location is great. less than 5 mins walk to the harbour, and right in the middle of restaurants and shopping. even with the worn appearance it was clean and the staff was friendly. recommend it as a reasonable option if you are ok with the modest vibe.
Comment from Hotel Management
16 Dec 2024 by Saurani, Hotel Management
Hello Diane,Thank you for your feedback. We appreciate your comments regarding the location, cleanliness, and friendly staff at Quest on Johnston. We also value your input on the property's décor, and furnishings, and we will certainly take your suggestions into consideration for future improvements. We're glad to hear that the convenience of our location and the overall experience met your needs, and we hope to welcome you back soon
by A verified traveler
Posted 28 Nov 2024
Noisy due to builders using powertools in the early hours of the morning
Comment from Hotel Management
16 Dec 2024 by Saurani, Hotel Management
Hello Andrew,Thank you for sharing your feedback regarding the noise disturbance caused by builders using power tools during the early hours of the morning. We sincerely apologize for the inconvenience this caused during your stay at Quest on Johnston. While this situation is beyond our control, we fully understand how disruptive it can be, and we will take your feedback into consideration to improve our Guest experience in the future. We appreciate your understanding and hope to welcome you back under more peaceful circumstances.
by A verified traveler
Posted 18 Nov 2024
Great place to stay
by A verified traveler
Posted 17 Nov 2024
Enjoyed our overnight stay. Very central and close to public transport, as well as a short walk to the harbour, cafes, and museums.
by A verified traveler
Posted 14 Nov 2024
by A verified traveler
Posted 11 Nov 2024
Well equiped apartment with everything one needs
