Ratings based on 996 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
$450 - one chair. No pen & paper , no hooks
Comment from Hotel Management
25 Nov 2024 by QT Wellington, Hotel Management
Hi John, I'm very sorry to hear you didn't have a great stay with us. We have taken your feedback on board and will follow up with the team.
by A verified traveler
Posted 20 Nov 2024
Loved the art was beautiful
Comment from Hotel Management
25 Nov 2024 by QT Wellington, Hotel Management
Hi Norie, thank you for the review! We'll see you next time.
by A verified traveler from Christchurch
Posted 1 Nov 2024
Always well presented
Comment from Hotel Management
3 Nov 2024 by QTW, Hotel Management
Thank you
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
20 Oct 2024 by QTW, Hotel Management
Thanks for your feedback.
by A verified traveler
Posted 15 Oct 2024
I was frustrated that there was no printed information about the hotel (time for checkout, how to call the front desk ("0" didn't work on the phone in the room.
However, Angus (p.m. Concierge) went out of his way to help me. I went down to the desk after trying to place a call to my credit card company without success and just stood there - Angus turned to look at me and just said "How can I help you?" I had discovered that very few retail outlets took American Express and two days before I was to leave, my other credit card was blocked. I had found out that it is not possible to go to a bank to exchange money in NZ - and I had $25 NZD in my wallet. Angus and his helper found a traveler exchange and lent me some money after calling a taxi (we weren't sure that $25 would cover the trip). It is a cool hotel and I had booked the breakfast included - the selections were really good each morning.
Comment from Hotel Management
20 Oct 2024 by QTW, Hotel Management
Thanks so much - we're delighted Angus was able to help !
by A verified traveler
Posted 30 Sep 2024
Comment from Hotel Management
6 Oct 2024 by QTW, Hotel Management
Thank you
by A verified traveler
Posted 29 Sep 2024
Service and location to cbd
Comment from Hotel Management
6 Oct 2024 by QTW, Hotel Management
Thanks so much !
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
14 Sep 2024 by QTW, Hotel Management
Thanks so much !
by A verified traveler
Posted 4 Sep 2024
everything was fantastic
Comment from Hotel Management
14 Sep 2024 by QTW, Hotel Management
That's just awesome. Thanks !
by A verified traveler
Posted 17 Aug 2024 on Hotels
Comment from Hotel Management
20 Aug 2024 by Yags, Hotel Management
Sounds like you embraced the extraordinary. Love to hear it. Receiving reviews from aficionados like you is always a treat, and we look forward to blowing you away next time!
