Ratings based on 690 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Unknown stains on headboard
by A verified traveler
Posted 24 Nov 2024
Our room is in the older non-remodeled portion, so looking very dated and a bit run down but clean and the bed is comfortable
by A verified traveler from Fort Wayne
Posted 23 Nov 2024
by A verified traveler from Nashua
Posted 23 Nov 2024
by A verified traveler
Posted 22 Nov 2024
by A verified traveler from Springfield
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by amy, Hotel Management
Dear Tammy Jo,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay.We strive to provide the best experience possible for our guests, and it's always rewarding to know when we've succeeded. Your feedback encourages our team to continue delivering exceptional service.We look forward to welcoming you back to the Wyndham Indianapolis West in the future. If there is anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.
by A verified traveler
Posted 22 Nov 2024
Great service
Comment from Hotel Management
22 Nov 2024 by amy, Hotel Management
Dear Oliver,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay.We strive to provide the best experience possible for our guests, and it's always rewarding to know when we've succeeded. Your feedback encourages our team to continue delivering exceptional service.We look forward to welcoming you back to the Wyndham Indianapolis West in the future. If there is anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.
by A verified traveler
Posted 18 Nov 2024
Elevators are legitimately dangerous. Rooms are sparsely furnished but adequate. Staff was very friendly, hotel was quiet, restaurant was good. This is an older property and it shows, but the basics are there, and it good enough, but not far above average, if at all. The store they have there is convenient and wells stocked.
Comment from Hotel Management
21 Nov 2024 by Amy, Hotel Management
Dear Richard,Thank you for taking the time to share your feedback. We are truly sorry to hear about your recent experience at our hotel. Your comments are very important to us, and we take them seriously.We apologize for the inconvenience you encountered during your stay. Our elevators are currently being modernized and shouldn’t be an issue in the future. This is not the standard of service we strive to provide, and we will address these issues with our team immediately.We would love the opportunity to make things right. Thank you again for your feedback. We hope to have the chance to welcome you back in the future and provide you with a much better experience.Sincerely,Wyndham Indianapolis West
by A verified traveler
Posted 18 Nov 2024
Mentioned at checkout that fridge did not work and lamp receptacles nonoperative. Otherwise great stay.
Comment from Hotel Management
21 Nov 2024 by Amy, Hotel Management
Dear Patrick,Thank you for taking the time to share your feedback. We are truly sorry to hear about your recent experience at our hotel. Your comments are very important to us, and we take them seriously.We apologize for the inconvenience you encountered during your stay. This is not the standard of service we strive to provide, and we will address these issues with our team immediately.We would love the opportunity to make things right. Thank you again for your feedback. We hope to have the chance to welcome you back in the future and provide you with a much better experience.Sincerely,Wyndham Indianapolis West
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Amy, Hotel Management
Dear Rodger,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay.We strive to provide the best experience possible for our guests, and it's always rewarding to know when we've succeeded. Your feedback encourages our team to continue delivering exceptional service.We look forward to welcoming you back to the Wyndham Indianapolis West in the future. If there is anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Wyndham Indianapolis West
