Ratings based on 982 Verified Reviews
2.4 Room cleanliness
2.7 Service & staff
2.8 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
I would stay again if my budget is the same
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
17 Dec 2024 by gm, Hotel Management
Dear Macker,Thank you for sharing your high rating score with us! Your positive response is incredibly motivating and encourages us to continue delivering our best. We look forward to welcoming you again soon! Sincerely,Hotel General Manager.Quality Inn Wayne - Fairfield Area.
by A verified traveler
Posted 15 Dec 2024
I liked this place
Comment from Hotel Management
17 Dec 2024 by gm, Hotel Management
Dear Mikheil,Thank you for sharing your feedback with us! We're thrilled to hear you liked your stay at Quality Inn Wayne - Fairfield Area. We look forward to welcoming you back on your next visit again at Quality Inn Wayne - Fairfield Area.Sincerely,Hotel General Manager.Quality Inn Wayne - Fairfield Area.
by A verified traveler
Posted 15 Dec 2024
Nice place very friendly staff
Comment from Hotel Management
17 Dec 2024 by gm, Hotel Management
Dear Carlos Martinez,Thank you for sharing your feedback with us! We’re delighted to hear you enjoyed your stay and appreciated the friendly staff at Quality Inn Wayne - Fairfield Area. We look forward to welcoming you again soon!Sincerely,Hotel General Manager.Quality Inn Wayne - Fairfield Area.
by A verified traveler
Posted 14 Dec 2024
This is the worst place I never stayed at. One look at this dirty motel, we left. The sheets had human "stains" and the 2nd room smelled
like cigarettes when you open the door. As a matter of fact the cigarettes butts were already all over the floor in the room. I am not fighting with them for some penalty fee that they charged me for not staying there. I will dispute this charge until it is returned. NO ONE should be staying at this place, not unless you do not value cleanliness or decent customer service. This place is a disgusting rip off!
Comment from Hotel Management
17 Dec 2024 by gm, Hotel Management
Hello Latisha,Thank you for sharing your feedback with us. We sincerely apologize for the cleanliness issues you encountered at Quality Inn Wayne - Fairfield Area. Your comments have been noted, and we are committed to addressing these concerns to ensure a better experience for all our guests.Sincerely,Hotel General Manager.Quality Inn Wayne - Fairfield Area.
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
17 Dec 2024 by gm, Hotel Management
Hello Joanne,Thank you for sharing your honest rating score with us. We appreciate your response and are committed to improving your experience next time. We look forward to welcoming you again soon and providing better service again at Quality Inn Wayne - Fairfield Area.Sincerely,Hotel General Manager.Quality Inn Wayne - Fairfield Area.
by A verified traveler
Posted 13 Dec 2024
Unsafe clientele; NO HOT WATER. Never again.
Thank you.
Comment from Hotel Management
17 Dec 2024 by gm, Hotel Management
Hello Joanne,Thank you for sharing your feedback with us. We apologize for the issues you experienced, including the hot water and safety concerns, at Quality Inn Wayne - Fairfield Area. Your comments are important to us, and we will work on improving these areas for future guests. Quality Inn Wayne - Fairfield Area.Sincerely,Hotel General Manager.Quality Inn Wayne - Fairfield Area.
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
12 Dec 2024 by gm, Hotel Management
Hello N,Thank you for sharing your honest rating score with us. We appreciate your response and are motivated to improve your experience next time. We look forward to welcoming you again and providing better service again at Quality Inn Wayne - Fairfield Area.Sincerely,Hotel General Manager.Quality Inn Wayne - Fairfield Area.
by A verified traveler
Posted 8 Dec 2024
Extremely dirty room, the entrance door had a large gap allowing cold air to come in. When i checked in the outside temperature was 19° and they had the room heat turned off. 2 hrs into my stay I booked another hotel.
Comment from Hotel Management
12 Dec 2024 by gm, Hotel Management
Hello Ronald K,Thank you for sharing your feedback with us. We sincerely apologize for the issues you faced during your stay at Quality Inn Wayne - Fairfield Area. Your concerns regarding cleanliness and room conditions are being addressed to improve future stays. We hope you’ll consider giving us another chance.Sincerely,Hotel General Manager.Quality Inn Wayne - Fairfield Area.
by A verified traveler
Posted 7 Dec 2024
The room was absolutely filthy!! To start the floors were not swept or cleaned and one of the towels in the bathroom had blood and so did the shower curtain. The remote control didn’t work and we moved the chair to block the door cause we were so scared and there was a toothbrush and a deodorant that was left there and the floor was gross. There were police there twice evicting people from there rooms.It seems like they rent the rooms to people that are homeless. It was loud the hole night we got no sleep. It was the worse experience ever.
Comment from Hotel Management
12 Dec 2024 by gm, Hotel Management
Hello Rosita,Thank you for sharing your feedback with us. We deeply apologize for the issues you experienced during your stay at Quality Inn Wayne - Fairfield Area. Your concerns about cleanliness, safety, and noise are being addressed immediately. We are committed to improving and ensuring a better experience for future guests.Sincerely,Hotel General Manager.Quality Inn Wayne - Fairfield Area.
