Ratings based on 522 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Manager, Hotel Management
Hello Margaret,We are thrilled to hear that you had a wonderful experience at our hotel! If you have any more feedback to share, please don't hesitate to reach out to us. We look forward to welcoming you back in the future!
by A verified traveler from Orlando
Posted 9 Nov 2024
Great staff super clean room
Comment from Hotel Management
10 Nov 2024 by Front desk, Hotel Management
Thank you so much, Sagrario! We strive to provide every guest of ours with the best experience possible. It was a pleasure having you at our hotel and we hope to see you again soon!
by A verified traveler
Posted 31 Oct 2024
Had to pay another 100 dollar deposit when I got there which was not listed when I paid for the room through the app. The room had not been cleaned there was hairs on the pillows and roaches. Would not recommend anyone stay here for the price i paid it was very over rated.
Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Hello Victoria,We're sorry to hear about your experience and appreciate your feedback. For any additional charges or deposits, we recommend guests review the booking confirmation for details. We strive to provide clean, comfortable accommodations and regret any oversight. Please feel free to contact our management team directly to address your concerns further.
by A verified traveler
Posted 29 Oct 2024
The rooms were clean, the staff were helpful and friendly, the beds were comfortable. My grandson enjoyed the pool. Our stay was very pleasant.
Comment from Hotel Management
1 Nov 2024 by Manager, Hotel Management
Hello Myra,We are delighted to hear that you and your grandson enjoyed your stay with us! Our team takes pride in providing a clean and friendly environment for all our guests. It's wonderful to hear that the accommodations met your expectations and that your grandson had fun at the pool. We appreciate your kind feedback and hope to welcome you back in the future.
by A verified traveler
Posted 21 Oct 2024
Nothing..
Comment from Hotel Management
22 Oct 2024 by Manager, Hotel Management
Hello Bruce, We are disappointed to hear about your experience. Feedback is valuable to us, should you wish to discuss this matter further, please feel free to reach out to the management team directly. Your comments help us to improve our services for all guests.
by A verified traveler
Posted 13 Oct 2024
This was just after a hurricane. So I expected some inconvenience. The onboarding to over an hour to get registered. Not do to staff, but do to system problems. The room was okay.
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Hello Benjamin,Thank you for sharing your experience with us. We appreciate your understanding during a challenging time. Your feedback on the registration process and room condition has been noted for our improvement. We hope to welcome you back in the future for a smoother stay.
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
2 Oct 2024 by Front Desk, Hotel Management
We are sorry you did not enjoy your stay. We were doing the best we could to prepare for the hurricane, and did not plan to use power. It is very unfortunate that we were unable to meet your expectations. We hope you try staying with us again!
by A verified traveler
Posted 31 Aug 2024
Comment from Hotel Management
31 Aug 2024 by Manager, Hotel Management
Hello JULIE,We're sorry to hear you didn't fully enjoy your stay. Please feel free to contact us directly to discuss any concerns and help us improve for the future.
by A verified traveler
Posted 26 Aug 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by Manager, Hotel Management
Hello Rafael, We appreciate you choosing our hotel for your stay. Please don't hesitate to contact us directly with any feedback from your experience. We value your input and hope to welcome you back in the future for an improved stay.
by A verified traveler
Another time in Georgia.
Posted 11 Aug 2024 on HotelsIt was pretty good.
Comment from Hotel Management
7 Sep 2024 by Manager, Hotel Management
Hello Limarys,We are pleased to hear that you found your stay to be satisfactory. Your feedback is important to us, and we hope to welcome you back in the future for an even better experience.
