Ratings based on 189 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Oct 2024
I have stayed here in the past because its affordable for the time spent there.This time the toilet was broke and I came home 2 days later..bed bug bites.I did look before sleeping but I got them.
Comment from Hotel Management
12 Oct 2024 by JP, Hotel Management
Dear Cheryl, Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. After your review we check the room and we could not found any bugs in there but we really sorry for your experience. I have shared your feedback with my team to improve the cleaning process. Feedback from our Choice Privileges Gold members on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,Rohitkumar JoshimanagerRodeway Inn4194049031
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
7 Oct 2024 by JP, Hotel Management
Good day Sir,We really appreciate your time and staying in our property. Thank you so much for the review.
by A verified traveler from Pittsburgh
Posted 1 Sep 2024
Comment from Hotel Management
1 Sep 2024 by JP, Hotel Management
Good day Stephen, Thank you so much for coming and stay here. We look forward to seeing you again. Have a great day.
by A verified traveler
Posted 17 Aug 2024 on Hotels
The room was extremely outdated with something covered in a sheet right outside my door( After seeing the room I just wanna know what it was) Counted 14 spiders all over the room
Comment from Hotel Management
18 Aug 2024 by JP, Hotel Management
Good day Randall, We really apologize for the inconvenience on your recent stay. I will share my team to improve the clenching service and we will improve our amenities. And the stuff you saw outside was abandoned and we already complained for that so we had to wait for one day until it was taken. But once again we're really sorry for that. Have a great weekend.
by A verified traveler
Posted 14 Aug 2024
Staff was friendly and explained everything in detail.
Comment from Hotel Management
14 Aug 2024 by JP, Hotel Management
Hello Sir,We would like to thank you for your review for our staff, we really appreciate it. Thank you so much.
by A verified traveler
Posted 12 Aug 2024 on Hotels
Comment from Hotel Management
14 Aug 2024 by JP, Hotel Management
Hello Virgina,Thank you so much for your time and give us a good review, We really appreciate that and we look forward to seeing you.Have a great day.
by A verified traveler
Posted 6 Aug 2024 on Travelocity
We booked a room online and the manager could see that the reservation was there but had an administrative issue and refused to give us a room until it was sorted out with Travelocity. We had arrived with two young kids around 9pm and were not able to get them into the room while I stayed to sort it out, terrible customer service. We ended up leaving and requested a refund.
Comment from Hotel Management
7 Aug 2024 by JP, Hotel Management
Good day Julianne, We are really sorry to hear about your recent experience with us but we will improve it.Thanks for your time.Have a great day.
by A verified traveler
Posted 5 Aug 2024
Bad
Comment from Hotel Management
5 Aug 2024 by JP, Hotel Management
We really apologize for your experience with us.Thank you so much for your review.
by A verified traveler
Posted 4 Aug 2024
The lady who checked me in was very nice and kind.
Comment from Hotel Management
5 Aug 2024 by JP, Hotel Management
Thank you so much sir for your review to our employee, we really appreciate your time. Have a great weekend.
by A verified traveler
Posted 31 Jul 2024
Comment from Hotel Management
1 Sep 2024 by JP, Hotel Management
Thank you for your time and review. Have a great day
