Ratings based on 987 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
asked for a room on the side of property away from interstate traffic noise, told nothing available. there were only a few cars in the parking lot this morning at 6:00 am so had to be rooms available. So loud in room that might as well have been in a tent by the side of the interstate. About 3 hours sleep
Comment from Hotel Management
27 Nov 2024 by Hotel Manager , Hotel Management
Dear Len,Thank you for sharing your experience. We're truly sorry to hear that the noise from the interstate disrupted your stay. We understand how important a restful night is, and we apologize for not being able to accommodate your request for a quieter room. Your feedback about availability will be reviewed to ensure that we are providing accurate information for our guests. We appreciate your input and hope you'll consider giving us another chance to provide a better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 26 Nov 2024
Great location. Handful of restaurants right outside.
Comment from Hotel Management
27 Nov 2024 by Hotel Manager , Hotel Management
Dear Joshua,Thank you for your great feedback! We're glad to hear you enjoyed our convenient location and the nearby restaurants. We hope to welcome you back soon for another enjoyable stay.Sincerely, Hotel Manager
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you so much for your fantastic 5 out of 5 review! We’re thrilled to hear you had a great stay. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 10 Nov 2024
Close to restaurant s
Comment from Hotel Management
12 Nov 2024 by Hotel Manager , Hotel Management
Dear Jennifer,Thank you for your feedback. We're glad to hear that our location was convenient for dining options. We hope you had a great experience and look forward to welcoming you again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 8 Nov 2024
it was close to nice restaurants and Rib Mountain State Park
Comment from Hotel Management
9 Nov 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you for your feedback. We're glad to hear that our location was convenient for exploring great restaurants and Rib Mountain State Park. We hope you had a wonderful time and would love to welcome you back for another visit in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Hotel Manager , Hotel Management
Dear Kenneth,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 28 Oct 2024
Everything was great! We especially enjoyed the warmth of the pool and hot tub and the pool area in general. I usually freeze at other hotel pools and i didn't here. It was awesome!
Comment from Hotel Management
29 Oct 2024 by Hotel Manager , Hotel Management
Dear David,Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a great experience and that you loved the warmth of our pool and hot tub. It’s fantastic to know that our pool area provided you with the comfort you were looking for. We strive to create a welcoming environment for all our guests, and your kind words truly mean a lot to us. We look forward to welcoming you again.Sincerely, Hotel Manager
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Hotel Manager , Hotel Management
Dear Guest,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
by A verified traveler
Posted 27 Oct 2024
Great staff
Comment from Hotel Management
28 Oct 2024 by Hotel Manager , Hotel Management
Dear Mitchell,Thank you for your positive feedback. We’re thrilled to hear that you had a great experience with our staff. Their dedication to providing excellent service is what we strive for, and your kind words mean a lot to us. We hope to welcome you back soon for another enjoyable stay!Sincerely, Hotel Manager
by A verified traveler from Mercer
Posted 27 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Hotel Manager , Hotel Management
Dear Jeffrey,Thanks so much for your very kind feedback. I sincerely appreciate your 3-star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely, Hotel Manager
