Ratings based on 287 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Louisville
Posted 22 Dec 2024
Nice
Comment from Hotel Management
1 Jan 2025 by Taylor Speth, Hotel Management
We appreciate you so much Lyncoya. We are blessed to have guest like you staying at our hotel. I'm excited for you to experience firsthand all the improvements we have planned for our hotel. Thank you for always being so understanding and for giving us the grace and patience to grow as a hotel.
by A verified traveler from Louisville
Posted 16 Dec 2024
Great place
Comment from Hotel Management
1 Jan 2025 by Taylor Speth, Hotel Management
Thank you for choosing Candlewood Suites Louisville Airport! We truly appreciate your stay with us and hope you will return soon to experience all the wonderful improvements we’re making to our hotel.Our goal is to continue growing and enhancing every aspect of your stay, ensuring that each visit is even more enjoyable than the last. We are committed to providing a refreshing experience for every guest and creating a place where you’ll want to return again and again.We look forward to welcoming you back soon!Warm regards,Taylor SpethCandlewood Suites Louisville Airport Team
by A verified traveler from Louisville
Posted 13 Dec 2024
Nice
Comment from Hotel Management
1 Jan 2025 by Taylor Speth, Hotel Management
Thank you for choosing Candlewood Suites Louisville Airport! We truly appreciate your stay with us and hope you will return soon to experience all the wonderful improvements we’re making to our hotel.Our goal is to continue growing and enhancing every aspect of your stay, ensuring that each visit is even more enjoyable than the last. We are committed to providing a refreshing experience for every guest and creating a place where you’ll want to return again and again.We look forward to welcoming you back soon!Warm regards,Taylor SpethCandlewood Suites Louisville Airport Team
by A verified traveler from Deland
Posted 21 Nov 2024
This property was shut down with no notice to customers. Had to relocate to downtown louisville. Not happy!
Comment from Hotel Management
1 Jan 2025 by Taylor Speth, Hotel Management
We sincerely apologize for any inconvenience you may have experienced during your stay at Candlewood Suites Louisville Airport. We truly value your feedback and want you to know that we are now under new ownership, and we are working diligently to enhance every aspect of our hotel.Many exciting updates and improvements are currently underway, and we would love for you to return to experience the newly added amenities, upgraded facilities, and overall refreshed atmosphere. Our goal is to ensure that every guest leaves feeling happy, rejuvenated, and eager to return.We hope to welcome you back soon and provide you with a truly exceptional stay.Warm regards,Taylor SpethCandlewood Suites Louisville Airport Team
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
1 Jan 2025 by Taylor Speth, Hotel Management
We sincerely apologize for any inconvenience you may have experienced during your stay at Candlewood Suites Louisville Airport. We truly value your feedback and want you to know that we are now under new ownership, and we are working diligently to enhance every aspect of our hotel.Many exciting updates and improvements are currently underway, and we would love for you to return to experience the newly added amenities, upgraded facilities, and overall refreshed atmosphere. Our goal is to ensure that every guest leaves feeling happy, rejuvenated, and eager to return.We hope to welcome you back soon and provide you with a truly exceptional stay.Warm regards,Taylor SpethCandlewood Suites Louisville Airport Team
by A verified traveler
Posted 25 Oct 2024
N/a
Comment from Hotel Management
31 Oct 2024 by Taylor Speth, Hotel Management
We appreciate your feedback and business Jaime!
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Taylor Speth, Hotel Management
Thank you, Anne. We hope you come back to stay with us again.
by A verified traveler
Posted 21 Oct 2024
My first time staying here at this hotel in Louisville. There is no free breakfast but all the rooms have a mini kitchen such as full size fridge, microwave, sink, 2 burner stovetop and a dishwasher. I went to Target, about 5 minutes away, my first of 8 days and got some groceries. Be advised that this hotel is not within walking distance to any restaurants. I knew this ahead of time which is why I picked this one with a kitchen. I did not see a king size bed option but the queen was enough for me traveling alone. The room is a little bit outdated but everything was functional. The free washing machines and dryers made it easy to clean my clothes. There is a small gym with a couple treadmills, couple bike machines and some free weight dumbbells. What I enjoyed the most was the wifi. When I travel for an extended period of time away from family I like to bring my PS5 with me. I checked the internet speed several times and my average speeds were 10 ping, 30Mbps DL and 25Mbps UL. Constant somewhat fast speeds are rarity in most hotels. Would definitely stay here again.
Comment from Hotel Management
21 Oct 2024 by Taylor Speth, Hotel Management
Thank you so much Eric, we very much appreciate you and hope you come back to stay with us again.
by A verified traveler
Posted 21 Oct 2024
Nice place to retreat. Friendly staff and clean facility. Some items need replacing in rooms... need upgrades. Key card kept disabling very inconvenient.
Comment from Hotel Management
21 Oct 2024 by Taylor Speth, Hotel Management
Thank you, Marion we do our best to make our guest feel at home. We hope you come back to see all the wonderful improvements we have planned for our hotel.
by A verified traveler from Ironton
Posted 19 Oct 2024
Stayed here for Louder than Life. It was a super quick drive to get to the concert. You can even take a route through town and avoid the highway (where all concert traffic is routed). The card machine was down during our stay, so staff had to let you into your room each time you returned. That wasn't the most convenient, but obviously not a usual thing. The property itself was good for what our needs were. The laundy was free to use. No ice machine other than the one in the rooms. That wasnt convenient for tailgating, but we made it work. The windows in the rooms could be opened, which was nice for checking the temperature. We didnt use the kitchen to cook since we weren't there during most of our time, but it seemed good. Full size fridge with icemaker in room. The beds wasnt the most comfortable I'm told by my friends, but i was honestly too tired to notice once i got to bed. Shower didnt have the best pressure, but its a hotel so unlimited hot water makes up for that. It was quiet. No loud people during our stay, even when the concert got canceled for a day and people were stuck in the rooms. There is an outside gazebo for grilling, but we were here during Helene, so we didnt use it.
Comment from Hotel Management
20 Oct 2024 by Taylor Speth, Hotel Management
Thank you, Jessica for being so patient and understanding during a difficult time for our hotel. We loved having you stay with us and hope you come back to see all of our improvements were making with the Hotel.
