Ratings based on 988 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Management , Hotel Management
Hello Veronica,Thank you for being our guest, we hope to see you again for a much-improved experience.
by A verified traveler
Posted 11 Oct 2024
I booked this motel because it was the only one in the area that Expedia didn’t show a deposit was required for but when I checked in, I was surprised with a $150 required deposit. The walls were dirty, especially in the bathroom where it looked like spots of blood and other mystery bio drips. I would not stay here again.
Comment from Hotel Management
21 Oct 2024 by Management , Hotel Management
Thank you for your comments, as it helps us in the areas needing more detail. Security deposits are required during check in and is refunded after departure, this is a standard policy for majority of hospitality industries. Your Security deposit was refunded at the time you check out. Our apologies for any inconveniences you may have had during your stay. Our front desk is open 24/7 to all our guests that may have issues that could be bought to our attention to be resolved immediately. Thank you again.
by A verified traveler
Posted 29 Sep 2024
N/A
Comment from Hotel Management
30 Sep 2024 by Management , Hotel Management
Hello Felipe,We hope you have a better stay in the near future, as no comments have been made during your recent stay. I see you gave us a low rating, if there is anything we could had done for your stay, we would have been very to assist in making your stay more pleasant.
by A verified traveler
Posted 29 Sep 2024
Pretty nice for what we pay.
Mattresses of the beds were nice and comfortable.
Disagreed to pay $150 deposit. It’s my first time in a very long time that I have to pay for it.
Comment from Hotel Management
30 Sep 2024 by Management , Hotel Management
Hello Edgar,Mostly, all hotels require security deposits either by cash or credit card, which is refunded after checking out and room inspection. Lot of hotels just authorize the guests credit card and place a hold without informing the guest. We disclose all charges at time of check in.
by A verified traveler
Posted 19 Sep 2024
Staff was friendly, the door lock looking like it got broken into previously made me a lil nervous as a solo traveler. Otherwise clean and comfortable. This area isn’t really good for someone without a vehicle.
by A verified traveler
Posted 14 Sep 2024
No problems.
Comment from Hotel Management
16 Sep 2024 by Brand Experience Team, Hotel Management
Hi David,Thank you for the perfect rating!Lilith#Team6
by A verified traveler
Posted 13 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Management , Hotel Management
Hello Peter,Thank you so much, we appreciate you as our guest and hope to see you again for another great stay.
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Management , Hotel Management
Hello Giovanni,We appreciate your stay with us and hope to see you again soon. Thank you.
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Management , Hotel Management
Hello Samaris,We thank you and are very delighted to see you had a great stay. We welcome you back for another great stay soon. Thank you for being our guest.
by A verified traveler
Posted 7 Sep 2024
Comment from Hotel Management
7 Sep 2024 by Management, Hotel Management
Thank you for your review Keiffer.We hope to see you return for another improved experience.
