Ratings based on 973 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
Hotel very good , service food room all very good
by A verified traveler
Posted 20 Dec 2024
by A verified traveler
Posted 15 Dec 2024
We had a lovely warm welcome from the receptionist with a great value upgrade. Hotel is clean and modern. Some members of staff could do with being trained on how to make guests feel welcome (a simple ‘hello’ when they return after a night out, or a ‘good morning’ when they sit down for breakfast…). Quality of breakfast was a little disappointing - cheap, undercooked sausages and bacon…Overall, a nice stay though. We would return.
by A verified traveler from Houston
Posted 13 Dec 2024
I have stayed at the hotel many times under this and previous ownership. I like the central location and walking distance from Watford Junction (15 minutes train journey to London Euston.
by A verified traveler
Posted 9 Dec 2024
by A verified traveler
Posted 30 Nov 2024
Offered a great stay - close to Harry Potter Studios
by A verified traveler
Posted 25 Nov 2024
The staff was so very helpful. She went above and beyond helping me with my luggage
by A verified traveler
Posted 22 Nov 2024
Lovely hotel in great location in the town centre
by A verified traveler
Posted 22 Nov 2024
I liked my room.
Could have done with a larger restaurant menu
by A verified traveler
Posted 12 Nov 2024