Ratings based on 662 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
On site food is very expensive for what they are serving, especiallythe breakfasts. Looked elsewhere for cheaper alternatives
by A verified traveler
Posted 24 Nov 2024
It served its purpose, the clerk was very friendly even if they really pushed getting the membership
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 2 Nov 2024
Very pleasantly surprised by my stay here! Lovely staff on check-in, think his name was Eric. The room was very comfortable and clean, lovely dove products in the bathroom and great shower. Only stayed one night but wouldn't hesitate to book again!
by A verified traveler
Posted 31 Oct 2024
Good property.
by A verified traveler
Posted 19 Oct 2024
*
by A verified traveler
Posted 18 Oct 2024
Great service lovely friendly staff
by A verified traveler
Posted 14 Oct 2024
The Holiday Inn Watford Junction offers a convenient location, especially for those traveling by train, with easy access to both the station and nearby attractions. Some of the staff were genuinely helpful and went out of their way to assist us during our stay, which made a positive impression. However, this wasn’t consistent across the board, as some staff members seemed disinterested and less attentive.
Our biggest issue was the WiFi. It was, by far, the worst hotel WiFi we’ve ever experienced. Loading a basic email was painfully slow, and we eventually had to head down to the lobby for a more stable connection. If you’re planning on working or streaming from your room, this could be a significant drawback.
Despite these setbacks, the rooms were clean and comfortable, and we appreciated the modern amenities and overall atmosphere of the hotel. If WiFi quality isn’t a top priority for your stay, the hotel still offers good value, especially considering its prime location.
by A verified traveler
Posted 12 Oct 2024
by A verified traveler
Posted 18 Sep 2024 on Hotels
Comment from Hotel Management
22 Sep 2024 by Eric , Hotel Management
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn LONDON - WATFORD JUNCTION.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you.Sincerely,Eric EmanuelsFront Desk Manager
