Ratings based on 981 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
30 Nov 2024 by ., Hotel Management
Dear Lisa, Thank you for the amazing feedback. We are thrilled to know that you enjoyed your stay with us. We look forward to welcoming you back in the future.Best Regards,AbiGuest Service ManagerHoliday Inn Express London – Watford Junction
by A verified traveler
Posted 4 Nov 2024
You are booking here probably because you need to attend a ceremony nearby, so perfectly fine for a short stay. It has a certain kind of familiarity to it. No air-con but we were here in November so not a problem at all. 30 or so spots of parking, no lift to 2nd floor, no complaints.
Comment from Hotel Management
19 Nov 2024 by Abi, Hotel Management
Dear Ming, Thank you for your valuable feedback and your stay with us. We hope to welcome you back in the future to provide you with the best of service. Regards,Abi
by A verified traveler
Posted 29 Oct 2024
Area around the property not very kept and seems in a poor state
Comment from Hotel Management
2 Nov 2024 by Hossain, Hotel Management
Dear Guest,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback.Best regards,
by A verified traveler from Suffolk
Posted 29 Oct 2024
Clean and quiet.
Comment from Hotel Management
2 Nov 2024 by Hossain, Hotel Management
Dear Guest, Thank you for the great score of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
by A verified traveler
Posted 26 Oct 2024
Customer service was good
Comment from Hotel Management
27 Oct 2024 by Saeid.M, Hotel Management
Thank your for the score and feedback.
by A verified traveler
Posted 23 Oct 2024
It was close to the train station and the Harry Potter bus station the hotel was clean bedroom was clean and the breakfast was fantastic and the staff were polite and helpful
Comment from Hotel Management
24 Oct 2024 by Hossain, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
by A verified traveler from Ottawa
Posted 15 Oct 2024
Very convenient location close to Watford Junction. Room was clean & comfortable, breakfast was basic but good.
Comment from Hotel Management
24 Oct 2024 by Hossain, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
by A verified traveler
Posted 2 Oct 2024
Comment from Hotel Management
5 Oct 2024 by Hossain, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
by A verified traveler
Posted 1 Oct 2024
Staff excellent - friendly, professional and very helpful. Room very good, clean and comfortable. Good, clean bathroom. Parking is a little awkward, particularly if you have any physical limitations: public car park is fairly good alternative [paying for parking was the only surprise.].
Breakfast was good, with plenty of choice. Location right next to Watford Junction Station is very handy for city and regional access and connections.
Would definitely recommend and stay again, particulary good for such as Elstree Srudios or Warner Bros.
Comment from Hotel Management
5 Oct 2024 by Hossain, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
by A verified traveler
Posted 23 Sep 2024
Happy with our stay here - very convenient for the Harry Potter tour bus and train station. Only a few minutes of walking for each. Room as described, good size and clean - no complaints about the comfort. Despite a bar being on the next block, there was no noise issues (we stayed on a Saturday night).
Happy to recommend.
Comment from Hotel Management
24 Sep 2024 by Abi, Hotel Management
Dear Karen, Thank you for the amazing feedback. We are thrilled to know that you enjoyed your stay with us. We look forward to welcoming you back in the future.Best Regards,
